Magenta Storage Ltd Reviews

Name: Magenta Storage Ltd
Address: Brooklands Farm, Pepperbox Lane, Guildform, Surrey
Rating: 4.65

4.7 Rating 412 Reviews

92 %

of reviewers recommend Magenta Storage Ltd

Company Reviews

Questions

Metrics

4.7

Based on 412 reviews

Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

08000119823

Email:

info@magentastorage.co.uk

Location:

Brooklands Farm,
Pepperbox Lane,
Guildform
Surrey
GU5 0LW

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is clean and tidy. Helpful staff”

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Posted 9 years ago

Thank you for positive commends about our facility and staff. Can I ask what might have improved your score from 3 starts to 4 or 5 stars? We're always looking to improve and your comments would be very welcome.

Posted 9 years ago

“I like the Acton site. It's near to my home, &, unusually, it's on a quiet road & there is parking. Initially, I also signed-up because the charges were competitive. I find all the staff helpful & likeable. I didn't appreciate it when you recently started to send invoice-reminder emails 10 days or so before the due date.”

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(Acton) - Posted 9 years ago

Thank you for your positive comments about our Acton store and your kind words about the staff. We welcome your comments about invoice reminders. When would you rather receive such communications?

Posted 9 years ago

“Efficient, Helpful and very friendly”

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Posted 9 years ago

Nathalie, thank you for your positive comments about your storage experience. It's great to hear that you found our staff helpful and friendly. We want to make sure that everybody has a positive experience!

Posted 9 years ago

“I get a personal service and help whenever I am there.... First class ervice”

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Posted 9 years ago

“Access is generally pretty good and parking OK. There are days when the toilet isn't clean, not everyday just some days”

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Posted 9 years ago

“The staff at Magenta were really helpful and friendly. I was physically shown the units so that I could see how large they were for myself. To set up the payments was quick and easy and once I'd finished needing the storage facility I was very quickly given a refund back of money owed. I would recommend Magenta to anyone.”

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Posted 9 years ago

“Really easy, quick and very efficient. They are well priced and organised”

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Posted 9 years ago

“Happy with the space provided and the interaction with the team, however for long-term corporate users of storage space there are issues with the invoice/payment processing. Upon our receipt of an invoice, this needs a purchase order to be raised and authorised which can take over a week, the paperwork processed by the finance team and then included in the next scheduled pay run for the company. This can take over 30 days (but less than 60 days). We pay quarterly at the moment, perhaps invoices could be raised earlier for scheduled hire periods so we don't end up being chased every time?”

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Posted 9 years ago

“A clean, bright building, which has a friendly reception, and useful trolleys and loading bays. I love my decorated garden door and visiting is really easy.”

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Posted 9 years ago

“It has improved beyond belief, when I first went there it was more primitive.Now it is great,and the people in the office I.e. Paul and Arthur are wonderful,they go out of their way to be helpful , Paul I have seen there for a few years,and he is terrific,and nothing is too much trouble.”

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(Acton) - Posted 9 years ago

“The member of staff we signed up with was very knowledgeable and helpful. The access is easy and the environment is clean.”

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Posted 9 years ago

“This is a clean, well managed storage facility.”

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Posted 9 years ago

“Great place, location is terrific.”

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Posted 9 years ago

“Good set up procedure with efficient and friendly staff. Competitive rates for various sized storage lockers. Well ventilated and dry storage facility.”

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Posted 9 years ago

“Very helpful staff, and the storage units are nice and clean.”

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Posted 9 years ago

“The staff were always friendly and helpful”

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Posted 9 years ago

“Easy access, good environment, helpful and available staff.”

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Posted 9 years ago

“Very friendly staff and easy use facility”

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Posted 9 years ago

“Friendly helpful staff on initial viewing of facilities, clean and well lit spaces, convenient location.”

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Posted 9 years ago

“Excellent service from Arthur and Paul. Really suited my needs. Very friendly team. Regards, Raul.”

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(Acton) - Posted 9 years ago

Magenta Storage Ltd is rated 4.7 based on 412 reviews