The Merchant of Magic Reviews

Name: The Merchant of Magic
Rating: 4.78

4.8 Rating 51 Reviews

94 %

of reviewers recommend The Merchant of Magic

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4.8

Based on 51 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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The Merchant of Magic 5 star review on 11th March 2021

Ian Gray

The Merchant of Magic 5 star review on 16th February 2021

Angus L

Anonymous

Anonymous // 01/01/2019

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“I've been using The Merchant of Magic for many years now, Dom and the team have helped me take my childhood interest in magic from a hobby to a performing magician. The team are friendly and open to introduce magic to all. And now with the new shop you can walk in and watch a lot of the magic performed before you buy it!! Makes me feel like a child again!! Thank you team”

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Posted 4 years ago

“Great service and really useful telephone help. Package arrived promptly just pleased with all round good service.”

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Posted 4 years ago

“Had cause to contact Wilson (customer care) from The Merchant of Magic to try and track down an instructional video from an effect I had purchased 2 years ago. Through absolute persistence and determination he was able to achieve the improbable! ... What a magician and 5 star customer service!! Thank you.”

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Posted 4 years ago

“I have been a customer of Merchant of Magic for several years, and never hesitate to recommend it to my fellow magicians. A company may be judged best when something goes wrong, and recently, I had to make use of this companies generous returns policy for the first time. As soon as I contacted the shop, they were incredibly helpful, friendly, and efficient, leaving me with nothing to complain about. I am certain that anyone who reads this review, and goes on to become a customer of Merchant of Magic, will, like me, never be disappointed. Thank you Dominic & Co.”

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Posted 4 years ago

“Generally fine, until something goes wrong. After the business grew and grew, that’s when after sales customer service declined.”

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Posted 4 years ago

“Asked them a question, twice, they never got back to me with the answear.”

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Posted 4 years ago

“I spent two hours in the shop with Dominic and Mark, just discussing magic. There was no pressure to buy anything, in fact Dominic spent some time explaining a move for me, and even videod it for me on my phone. I would definitely call in for a visit if I am in the area again. As regards service .I have purchased many items from MOM in the past, and always recieved great service. Well done guys, and many thanks. John Neiass”

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Posted 4 years ago

“Informative blog, honest advice and Marc, Dominic plus Jimmy are friendly people I feel! Thank you guys! =)”

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Posted 5 years ago

“There is so much information that is offered up for free with this website. Their blog is FULL of great tips and training, all the stuff other shops don't help you with. I honestly feel like Merchant of Magic wants their customers to be great magicians, not just sell them tricks, their support is great.”

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Posted 6 years ago

“This is by far the best magic shop in the UK! Great customer service and great magic! They are the only shop I use now! Well done!”

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Posted 6 years ago

“Honest company keep you updated on your order always deliver the goods never had a problem.If a item is out of stock they tell you.”

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Posted 6 years ago

The Merchant of Magic is rated 4.8 based on 51 reviews