“1,030 taken — no dispatch, no response, phone number not in service
I placed an order for a mobile phone and paid £1,030 (£1,000 + £30). I contacted the company immediately by email to request cancellation so I could adjust the payment method. Despite it being a full working day, I received no response.
Payment was taken, but I have received:
• No dispatch confirmation
• No tracking information
• No response to multiple emails
I attempted to contact the company by phone using the number provided, but the number is not in service (“you’ve dialled an incorrect number”). As things stand, there appears to be no way to contact the business.
After payment, I became extremely concerned after seeing numerous public reviews reporting non-delivery, incorrect items being sent (e.g. batteries instead of phones), ignored refund requests, and complete lack of communication.
At present, my money has been taken with no goods supplied and no communication. I am now having to involve my bank and treat this as a potential scam unless the matter is resolved promptly.
I am still willing for this to be resolved properly — either by immediate confirmation and dispatch of the phone ordered, or a full refund — but clear communication is urgently required.”
“Great service delivery etc until something goes wrong and you find their address is fraudulent and they refuse to honour legal obligation on faulty imported items try claiming thru small claims and their is no legal address to send court papers to. Unfortunately a scam check address to confirm and this is forward2me who have reported majormobiles for using address fraudulently”
