MAKE International Limited Reviews

Name: MAKE International Limited
Address: Unit 49, Pall Mall Deposit124-128 Barlby Road, London
Rating: 4.31

4.3 Rating 32 Reviews

84 %

of reviewers recommend MAKE International Limited

Company Reviews

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Metrics

4.3

Based on 32 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

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Phone:

02035986520

Location:

Unit 49, Pall Mall Deposit124-128 Barlby Road
London
W10 6BL

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have not received my package”

Helpful Report

Posted 6 years ago

Hi Anne-Laure, I am really sorry to hear that your order has not yet been delivered. I shall check the status of your delivery and reply with more details in a private email. Kind Regards, Laura

Posted 6 years ago

“Terrible service! After paying for delivery an item hadn’t arrived after 7 working days; therefore I contacted your customer service team and was told my Emmanuelle that it would be sent that day (not sure why it had taken so long to even get it in the post). Two days later it still hadn’t arrived so I emailed Emmanuelle again and asked if it could be sent to my sister-in-law who the item was for (as a Christmas gift) but heard no response. When I called the customer service number the next morning there was an automated message saying MAKE International were now closed for Christmas (assuming the office closed on 20th December) whilst orders were still in-transit or being processed, which is nothing but ridiculous! Will now have to wait until January when they re-open to have this resolved all whilst my sister-in-law is without a present from me!”

Helpful Report

Posted 6 years ago

Hi Thomas, Thank you for your feedback and I fully understand your frustrations. Following your initial contact your order was dispatched the same day with delivery the following day however it appears there was an error on the couriers behalf regarding the delivery address. I am extremely sorry for this inconvenience and hope you are happy with the discussed solution. Kind Regards, Laura

Posted 6 years ago

“KBJ has a nerve to go on the TV sprouting the virtue of quality when his own products are second class and faulty. I spent weeks trying to get a decent cake plate and finally gave up. I then ordered the cooked with love plates @£14 a plate to find everyone had scratch marks and was told by customer service they were all like that and they could not provide any plates which were perfect. I also asked about when the design was changed and never received a response. Nor could anyone respond to my enquiry regarding the sink utensil. Finally gave up and will get some plates at £3 a plate from Waitrose which are perfect. KBJ go back to pottery school.”

Helpful Report

Posted 6 years ago

MAKE International Limited is rated 4.3 based on 32 reviews