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Maker&Son Australia Reviews

3.4 Rating 14 Reviews
64 %
of reviewers recommend Maker&Son Australia

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Posted 2 weeks ago
Do not buy these products!!!! Look up other sites showing all the terrible reviews. The worst decision we have ever made, the biggest waste of money. Our living room always looks a total mess, we both have bad backs from sitting on the sofa, we were told they are made for people with house keepers to keep up with the constant plumping. Do not waste your money. It won't let me upload pictures.
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Posted 1 month ago
Do not deal with this company. No customer service at all, nobody answers the phones, no delivery of the sofa we ordered - avoid at all cost.
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Posted 1 month ago
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Posted 3 months ago
BURNT…We paid $25,000 upfront for 2 chairs and a sofa. Why did we pay upfront you may well ask? We were told there was going to be a considerable price rise and to avoid it we needed to pay the total. That was January 22. We did not receive any of the furniture as they went into liquidation and no refund. $25,000 gone. Please do due diligence before placing an order with this company. I won’t touch them again …we are in our late 60’s and it’s been heartbreaking. Reading online it looks like they have bad reviews in the UK also.
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Posted 1 year ago
AVOID AT ALL COSTS. This company is acting fraudulently and has taken money from hundreds of customers and not delivered goods. Many have lost thousands of dollars in deposits including myself. The company has gone under. Do not purchase from them!
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Posted 1 year ago
Maker and son took my deposit of 20k whilst insolvent and now I have no sofa or money! shame on you Maker and Son
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Posted 1 year ago
During lockdown in Sydney, Maker&Son were still able to deliver excellent service from the initial consultation to delivery. I was updated regularly on the progress of my order and the end result was the most comfortable chair I have ever sat on! An amazing company that focuses on providing an excellent customer experience.
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Posted 3 years ago
Hello Leslie and Vincent, thank you for taking the time to leave us such a wonderful review. We strive on providing the highest quality customer service, so this is really great to hear. We hope you are enjoying your wonderful new furniture and please do reach out to us if we can be of any help in the future. Warm wishes, The Maker&Son team
Posted 2 years ago
Luxury !! We had 2 couches in the preceding 2 years- uncomfortable and expensive, then we discovered Maker and son !! An elegant classic couch (which made lockdown 6 more bearable!) We added the foot stool and extra cushions later to complete the luxury. Staff a pleasure to deal with. 6 star !
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Posted 3 years ago
Hi there Sean and Jenny, thank you so much for your kind words and 5 star review. We are so pleased to hear you are enjoying your wonderful Maker&Son pieces! I will pass your lovely feedback onto my colleagues, they will be so pleased to hear this. If we can be of any further help in the future, please do reach out to us. Warm reagrds, The Maker&Son team
Posted 2 years ago
Honestly the most comfortable sofa I have ever had the luxury of using. Utterly in love with our new Maker and Son, worth every penny.
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Posted 3 years ago
Hi there, thank you for taking the time to leave us a glowing review. I am so pleased you are enjoying your new sofa and I hope you have many happy year using it. Best Wishes, Maker&Son
Posted 3 years ago
Love love love my sofas….cannot believe how comfy they are. Had dreamt about owning one for years and finally I just did it. Incredible service and awesome products. Everyone comments when they visit, kids and hubby fight over sleeping on them lol.
Maker&Son Australia 5 star review on 6th August 2021 Maker&Son Australia 5 star review on 6th August 2021 Maker&Son Australia 5 star review on 6th August 2021 Maker&Son Australia 5 star review on 6th August 2021
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Posted 3 years ago
Hi there Tammy, thank your for leaving us a wonderful review and I absolutely love the photos you have shared with us. I certainly hope it was worth the wait and hope you spend many happy years lounging in your new sofa and Loveseat. Kind Regards, Maker&Son
Posted 3 years ago
I just love my Song 3 seater sofa, it looks amazing in my lounge room and is soooo comfortable! Shelley was so helpful in choosing fabrics and color matching to my room. I can't speak highly enough of the product and service from Maker&Son.
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Posted 3 years ago
Hi there Mark, so wonderful to read such a lovely review from yourself. I'm pleased Shelley was able to help you choose the right colours to match your room, she is absolutely brilliant. If you need anything else, please don't hesitate to contact us.
Posted 3 years ago
Wonderful Company With Great Team Members!
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Posted 3 years ago
Hi there, thank you for the wonderful review. Sounds like you have a very positive experience. Please feel free to get in touch if you need anything in the future. Kind Regards Maker&Son
Posted 3 years ago
So comfortable and beautiful to look at.
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Posted 5 years ago
Maker&Son Australia is rated 3.4 based on 14 reviews