Maker&Son Reviews

Name: Maker&Son
Address: 128 City Road, London, London Borough of Islington
Rating: 4.84

4.8 Rating 171 Reviews

96 %

of reviewers recommend Maker&Son

4.8

Based on 171 reviews

Shipping & Delivery
Average Delivery Time	Over A Month

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Email:

customerservice.uk@makerandson.com

Location:

128 City Road,
London
London Borough of Islington
EC1V 2NX

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Maker&Son 5 star review on 4th March 2022

Maker&Son 5 star review on 2nd November 2021

Tracey Smith

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with our Maker&Son sofa. The team were brilliant from the moment we first enquired to the day the sofa arrived. The sofa has been made to a high standard and is the most comfortable one we've ever sat on. Massive thanks to Matt and the rest of the Maker&Son family.”

Helpful Report

Posted 5 years ago

“What a lovely company with a team of people who really care about what they do. And as for the sofas - I’m completely in love and I’m never getting up off mine again! It’s like sitting on a cloud, and that’s no exaggeration. Can’t rate the whole experience highly enough.”

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Posted 5 years ago

“With the exception of Covid related delays our whole ordering and arrival of the furniture has been fantastic. Having not seen the sofas before ordering I was a little nervous but they are so comfortable and we are delighted.”

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Posted 5 years ago

“Fantastic product, I cannot recommend highly enough. It is the nicest sofa I have owned, all future sofas will be ordered from Maker&Son! Not only was the sofa itself perfect, but so was the service, from order to delivery. Despite the COVID crisis Laura was in regular contact and the sofa arrived earlier than we expected.”

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Posted 5 years ago

“I truly recommend Maker& Son in every way. I have the most beautiful comfortable sofa.”

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Posted 5 years ago

“We have had our song sofa in long pile velvet for a few weeks now and we are so so happy with it. It felt like a big purchase but it’s worth every penny. I don’t think I’ve ever been this relaxed in my life. Would definitely recommend the song sofa it really is the most comfy sofa I have ever sat on.”

Helpful Report

Posted 5 years ago

“I ordered this sofa as a surprise for my daughter whilst she was away. Then the pandemic came, during this time I received constant assurance and communication from Matt and his team. They made sure that I was updated every step of the way, there was not one moment when I worried about not receiving my piece. When my daughter received her sofa she was so elated and needless to say, I don’t think she will be coming out for a while. It’s everything and more. Comfort, quality and cosiness.”

Helpful Report

Posted 5 years ago

“Outstanding furniture. We ordered the loveseat and footstool and they are every bit as comfortable as they look. Perfect for movie night.”

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Posted 5 years ago

“Customer service was great from start to finish: Matt kept us informed along the way when lockdown caused a delay in the production. They were definitely worth the wait!!”

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Posted 5 years ago

“Love our new sofa. Excellent customer service, professional yet warm, personal and thorough. As for the sofa, it's just what we hoped for. A big investment but so thrilled with it. Comfy and stylish and despite its whopping size, modest and understated. We bought a bespoke length of fabric to act as another overlay/throw and it works brilliantly for that.”

Helpful Report

Posted 5 years ago

“Brilliant service from start to finish - and we are SO pleased with our sofa and footstool. The idea that we’ve made an investment purchase which will last a lifetime is what appealed to our family but it is absolutely the most comfortable sofa we have ever owned too! Laura was fantastic when we showed up, unannounced - on one very rainy day in February with two children in tow - and asked if we could see the sofas. Our kids were fed and looked after while we chatted about options - it couldn’t have been a better start. We are extremely happy with our purchase - thanks to Laura and everyone in the team.”

Helpful Report

Posted 5 years ago

“WOW! From the first call with Simon who was so patient and brilliant, to taking delivery of the Song Sofa and Song King Bed last week, I have been blown away - I can honestly say the service and quality is exceptional - like none other. Extravagant yes, but THE most comfortable sofa we have ever sat (sunk !) on and looks stunning in the Cinnamon Velvet. I smile every time I walk into the rooms where they are - Thank you so much.”

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Posted 5 years ago

“I have just received delivery of my song armchair in gold leaf velvet and it is absolutely stunning! I bought a footstool a year ago and as soon as it arrived I started looking for a spot for an armchair too! The workmanship is superb. They are very special pieces. The people at Maker&Son make this a lovely such a company to deal with - everyone I spoke to from initial inquiry to post delivery were charming. Thank you!”

Helpful Report

Posted 5 years ago

“Both my husband and I are extremely pleased with our new sofa and love seat, the Italian Linen is stunning and the colour is relaxing and welcoming. The comfort is just perfect so much so the two small dogs now have there own cushion (putting a blanket down of course) The service was great, we were informed throughout, delivery guys were lovely. We will be recommending Maker & Son to all”

Helpful Report

Posted 5 years ago

“We have had our sofa for a few months now. 100% linen large sofa. It is to us, the comfyest sofa we have ever owned and sat on. (sink in, I should say) The frame feels very solid and the upholstery is definitely well made. Every person we spoke to at Maker&Son was extremely friendly and every question we had was answered. Thank you.”

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Posted 5 years ago

“Wonderful look and great quality Sofa. We are very happy.”

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Posted 5 years ago

“From start to finish the service we have received has been excellent. From the initial visit with the van, chair and fabric samples, which is a brilliant idea and worked very well for us, to the delivery of the finished product, which we love and is the most comfortable thing we have ever sat in! We would not hesitate to highly recommend Maker&Son. Thank you to all involved.”

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Posted 5 years ago

“Fantastic customer service from start to finish! Truly the most comfortable chair ever....hoping to upgrade our sofa one day!”

Helpful Report

Posted 5 years ago

“It was a pleasure to deal with Maker&Son - a personal and helpful buying experience. I bought this sofa without trying it out, purely on description and the conversations I had with Maker&Son. I described where I wanted the sofa, the kind of colours etc - they discussed with me & sent samples of material, advising on what type of material to choose (we have two dogs). Delivery was a while but no longer or shorter than other furniture companies. I chased once. When it had been picked up from them, the company that delivered agreed the date at my convenience and kept me well-informed on the day. The guys who delivered were polite and friendly. They took all the wrapping away. All in all a good buying and follow through experience.”

Helpful Report

Posted 6 years ago

“A lovely sofa very stylish and comfy like sitting on a cloud. Expensive but made well and built to last. I choose to have ours made with a washable velvet of our choosing and makerandson helped with this. Simon came out with the van so we could try out the chair and was very helpful.”

Helpful Report

Posted 6 years ago

Maker&Son is rated 4.8 based on 171 reviews