“
If I could give negative stars I would. I used to love this brand now its theee absolute worst! Clothing came in damaged and ripped and others were wrong size and when contacted customer service I was going back and forth for days until I just gave up .Will never be ordering again! By the way no refund or replacement was issued! Very disappointed
”
posted 1 month ago
- Anonymous
“
🇬🇧 Warning!! No refund after return
I’m absolutely devastated and angry.
”
posted 5 months ago
- Kim van der wal
“
Really disappointed!!!
I returned faulty pieces and instead of a refund, they only gave me a gift card.
”
posted 5 months ago
- Danea Panta
“
I sent returned items from Australia and it was already delivered to their address on 2 September, but refund still has not been processed even after 14 days.
”
posted 6 months ago
- Billy
“
I gave them two week thinking they probably need Time to process my refund.
”
posted 6 months ago
- Anonymous
“
Really bad experience! No refund after 14 days.
”
posted 6 months ago
- Pascal
“
I wasn’t asking for a refund, only a replacement for a defective item, but was left with no solution.
”
posted 7 months ago
- Liam Arnold
“
Do Not Order from them, I had to reach out to them just to ask about my refund, they couldn't give me one because of the 14 day window, FINE. So they gave me a gift card yesterday and it didn't work, they told me to send them photos for proof note the card said it expired 2026, they continued to say it expired and they couldn't reactivate it... you guys gave it to me yesterday. DO NOT BUY!!
”
posted 8 months ago
- Anonymous
“
I requested a refund and got emailed a refund code to scan at my local post office.
”
posted 9 months ago
- Isabella
“
Only then did I receive a partial refund—for the bottom only.
”
posted 10 months ago
- Anonymous