“We bought a car from them in Feb of 2023 since then there has been a number of problems with the car all of which the garage has been extremely unhelpful. These include but are not limited to
The brand-new battery they told us they had put in, needed to be replaced within 6 months of owning the car and the garage refused to replace it
Car never got fully cleaned inside or out even though they told us multiple times they had cleaned it
never transferred the car into our name even though they told us they would sort that
sold us a warranty but never activated it until I called them to use it due to issues with the car. They then refused to accept the warranty they had sold us to cover the work that needed to be done to the car
These are some but not all the issues. I would strongly recommend never buying a car from this dealer”
“The Young man in sales very helpful and patient wasnt pushy, also went out of his way to make sure the car was perfect, had a few extra's even delivered the car when agreed happy to deal with again.”
“After a disappointing experience at Trust Ford Gillingham and Strood we went to Mark Lilly Garages in East Sussex. What can I say but wow! From the first enquiry to the genuine, relaxed, un pushy sales guy (Dan) I brought my new car. Everything he promised he delivered.
I would recommend to anyone. A fish veg star experienced and a great car. They deserve success. Thank you.”
