“The welcome I received when I entered the building was amazing! I was welcomed by my first name and felt very much valued as a person not just a customer right from my first step inside the building, through the examination processes to the point when I left the building. Professional. Friendly. Quality.”
“I have been Dr. Jivraj’s patient for over 3 years and have total confidence in him and his staff. The front desk is friendly and efficient. The pretests prior to the eye exam were administered professionally and the procedures were explained fully. Optical department is professional and well stocked with a wide selection of frames. Staff is excellent here as well and they go the extra mile to ensure you are satisfied.”
“Friendly staff, clean environment with an efficient eye exam system. Also a fantastic variety of frames! Always a great experience. Also love the maintenance and repair option to keep up your frames.”
“The entire experience was fantastic. Calling in from the parking lot was great. Everyone had their station and it was spaced out accordingly. The flow of the eye exam was flawless. The staff was all extremely pleasant and wonderful to chat with. Professional services, advice, insight, and friendliness.”
“Dr. Sal Jivraj is very helpful during these hard times! I truly believe he really cares for his patients and understands them. He honestly follows his motto of "your vision matters to us". I have just experienced all of this by only talking with him on the phone. Highly recommend if you have any concerns to see Dr. Sal Jivraj!”
“My experience with Dr. Jivraj with glasses/contacts and most recent post op lasik (through his referral) has been fantastic. He will answer your questions and explain them in detail. His staff are nice and friendly. He also has a great selection of designer sunglasses. I'd highly recommend his services.”
“I have been going to Dr. Sal for several years. I have a few eye problems. I cannot ask for better service and care. He is so professional, sincere and devoted. His staff are great and his optician is so professional and helpful. I broke my glasses several times and he would fix them for free although I insist that I want to pay. I highly recommend this great place. What a wonderful people., wonderful service...you just feel at home.”
“The eye doctor I saw made me comfortable and took his time to explain the details to me. I was left with the impression that the staff and doctors really actually care and want to see you satisfied.”
“Amazing experience at Market Mall Eye Clinic, Highly recommended they got me my new prescription and 2 pairs of glasses made extremely fast I was surprised how quickly! The front staff is extremely polite and professional and helped me with everything I needed.”
“Went to get a prescription and it was fast, simple, and I received a ton of advice on my eye care in general no previous optometrists provided in the decade I've worn glasses.”
“My experience with Dr. Sal has so far been great, he really seems to care, and recognizes me by name each time I've been in for my laser eye surgery follow ups.”
“I went to Market Mall Eye Clinic recently for a contact lens fitting. I'm in my fifties so was looking to try multifocal. The optometrist checked my prescription and supplied me with trial packs of a number of different lenses. He then personally followed up by phone a couple of weeks later to check how the trials were going. Based on my short-distance issues, he suggested tweaking the prescription and ordering some new trials. I'm literally just about to go pick them up. Excellent service.”
“Dr. Sal is very patient and kind. He was helpful and professional in giving advice. The people that work there are friendly and helpful as well. They really go above and beyond their service indeed. It was an amazing experience to be there and to be treated like that. It's a bit far from my home but I would go there again.”
“Outstanding service to provide the best customer experience. Recently went there to get my eye exam and consultation. The place also got a nice selection of frames. I was helped to choose the right pair of frames until I was totally satisfied with my new specs. The price was reasonable too, which made the experience even more special. Thank you to the Market Mall Eye Clinic Team for an exceptional and personalized experience!! Highly recommended place for all eyewear needs!!”
“I went in for an eye emergency. The receptionist was amazing and compassionate and got me to see Dr. Sal immediately. The follow-up was just as good. Dr. Sal answered all of my questions and was thorough, efficient and kind.”
“Everyone was so nice and helpful. Especially with finding glasses within my budget and with my benefits. The Dr. was also really nice and efficient. Super positive experience!”
