ASOS Reviews

3.48 Rating 33 Reviews
D
Happiness Grade

ASOS have a Customer Happiness Grade of D. Customers are unhappy with their refunds.

D

Refunds - Average

50.00%
Industry Average
Whenever I return an item and request a different size instead of a refund, I always get a refund instead. This needs to be sorted.
- Anonymous
I recently purchased plus size active wear from ASOS the products arrived earlier than specified which was a pleasant surprise. 2 of the items fit and another 2 did not. The return and refund were processed quickly.
- Anonymous