Master Mix Concrete Reviews

Name: Master Mix Concrete
Address: Master Mix Concrete Mayfair Bungalow Oxhey Lane, Watford
Rating: 4.89

4.9 Rating 130 Reviews

97 %

of reviewers recommend Master Mix Concrete

Company Reviews

Questions

Metrics

4.9

Based on 130 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

08000 146 160

Email:

info@mastermixconcrete.co.uk

Location:

Master Mix Concrete Mayfair Bungalow Oxhey Lane
Watford
WD19 5RF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabio was on time very good communicating very helpfull.”

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Posted 8 months ago

“Friday 6th excellent service today driver was very helpful and willing to accommodate my request . A great ambassador for the company Thank Phil”

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Posted 2 years ago

“Great employees (Jayson and Phil) very helpful and I would definitely like to use Master Mix Concrete again in the future, super fast service, affordable prices”

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Posted 2 years ago

“I am really happy with their excellent service! The scheduled delivery was prompt (the pumper truck arrived earlier, the first & second ready-mix trucks arrived on time), and their team was well- prepared. They were friendly and helpful, especially, Jeason, the pumper truck driver, was superb! Without any builder's presence, his professional skills and attitude really put us at ease. From start to finish, the experience was smooth and efficient. Thank you so much!”

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Posted 2 years ago

“Bad experience, they overcharge you every time they can . I’m a busy person I can’t check all the invoice straight away , and they overcharge me couple of times without reasons . When I call back they find excuses than apologies…. And it’s doing again the same way . I’ll avoid them 100%”

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Posted 2 years ago

“Utterly disgusting company. No telephone manners (swearing down the phone to my elderly mum) Cocky, arrogant and Damn right rude! Stay away from this company.”

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Posted 2 years ago

“Thank you so much! Great job”

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Posted 3 years ago

“Thank you so much”

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Posted 3 years ago

“Great job!”

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Posted 3 years ago

“Thank you very much”

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Posted 3 years ago

“Brilliant job. They help you a lot when u need their service. Well done”

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Posted 3 years ago

“I'm very happy with mastermix. Really impressed with the level of profession, and standard of work which was all on schedule of my time scale, very prompt and reliable would definetely recommend”

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Posted 3 years ago

Thank you for your kind words, Nina! I'm glad to hear that you're happy with Master Mix and our team's work. We strive to provide the highest level of professionalism and service possible, so it great to know we are meeting your expectations. We hope to continue exceeding them in the future. Thank you for choosing Master Mix!

Posted 3 years ago

“Where customers comes first that’s a very big understatement scam artist my experience was horrible so Uncomfortable very intimidating Mr Jason dyer This company or Jason Dyer shall we say he was absolutely proud of saying this was his company so I ordered concrete of him to be delivered on Friday at 12 or 2 pm.at 7 am Friday morning I called him to say can I reschedule till next week as it’s going to be raining he said we don’t do rescheduling you have to cancel I said I don’t want to cancel the weather is very bad I cannot lay concrete in this weather so he said I will take that as a cancellation I said please can you deliver it next week again he’s reply was no very abusive to me not reading the small print on his website it says cancellation fee £200 plus VAT but if truck is on route it’s £350 plus VAT truck was clearly not on route as this was 7am delivery was 12 or 2pm so no wonder why he wanted me to cancel because the whole product was only £546 then with no concrete he swiped £420 so basically he got £420 for Absolutely nothing I then said okay if you want me to cancel which I did not I don’t mind paying £200 and he said it does not work like that it’s £250 plus VAT or on the day is £350 plus VAT so guys just be careful these are money grabbing abusive well the owner is abusive to speak to on the phone Jason Dyer is absolute rip-off merchant and I will be seeking legal advice about this I’m sorry for the long review I don’t normally do reviews but I don’t want this guy to charge good Honest work men like myself it is just on believable how greedy and selfish people can be in his industry I know it’s a bit long winded morale of this if they can get you to cancel or they cancel on your behalf they receive £350 +vat without even looking at there truck Disgraceful it’s a legal rip-off with the small print”

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Posted 3 years ago

Hello Michael. We are sorry that you see the situation this way. As we politely explained to you over the phone, when you cancel or move an order on the day of delivery it costs us a considerable amount of money for several reasons. This is why you have been charged a cancellation fee, because you have failed to provide us with adequate enough notice for us to be able to refill your job slot and prevent a loss of earnings. Our terms and conditions are always freely available for you to read and you are in fact prompted to read them every time you call our phone lines via our automated prompt, if you choose not to do so, we can not be held accountable. I can also confirm that our cancellation charges clearly highlight that any orders cancelled on the day of delivery are subject to a £350 charge, subject to VAT. We hope that you can understand our position on this occasion, and we wish you the best of luck in the future. -The Master Mix team

Posted 3 years ago

“Very reliable, efficient service, concrete arrived on time and very good quality. Highly recommend!”

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Posted 4 years ago

“Good service with a helpful driver. Will definitely use again.”

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Posted 4 years ago

“Very happy with the service, prompt, very helpful driver. Will definitely use again and highly recommend.”

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Posted 4 years ago

“The best concrete bro”

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Posted 4 years ago

“Best concrete mate”

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Posted 4 years ago

“Very good services, and cute employee to! Xo”

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Posted 4 years ago

“Great company to work with - always prompt and responsive. One happy customer! Thanks for your awesome customer service too - definitely will recommend!”

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Posted 4 years ago

Master Mix Concrete is rated 4.9 based on 130 reviews