Mattress Guru Reviews

Name: Mattress Guru
Address: World Bed Ltd, Hadleys & Co, Suite 3-58th Floor Anchorage House, 2 Clove Crescent, London
Rating: 4.44

4.4 Rating 193 Reviews

87 %

of reviewers recommend Mattress Guru

4.4

Based on 193 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 80%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

03301227502

Email:

hello@mattressguru.co.uk

Location:

World Bed Ltd, Hadleys & Co, Suite 3-58th Floor Anchorage House, 2 Clove Crescent
London
E14 2BE

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The memory foam is extremely comfortable. The only thing I did not like about it is that it has quite a strong smell. I hope this will go over time!”

Helpful Report

Posted 7 years ago

Thank you for your feedback. I am sorry you are having trouble with the smell if this persists please contact us and we will be happy to help.

Posted 7 years ago

“I was not only impressed with the helpful online service and information that was given to me on request, but also the speed of delivery was much appreciated. Excellent products.”

Helpful Report

Posted 7 years ago

Thank you very much for your kind words. I am glad to hear that everything went smoothly for you.

Posted 7 years ago

“Very good choice of beanbags and beanbag chairs in nice colours. The kids are very happy with them in their gaming room. I don't need so may emails and texts though informing of the status of the delivery. Having said that better too many than none at all. Very pleased overall.”

Helpful Report

Posted 7 years ago

Thank you for your feedback. We are pleased you are happy with your order. Have a lovely day!

Posted 7 years ago

“I was very confused with what I should buy, so I called mattress guru and got the advice I need. My mattress cool blue egg box topper is great. I have never slept so well. Thank you”

Helpful Report

Posted 7 years ago

Thank you for your positive feedback. We hope you enjoy your new mattress topper. Have a lovely day!

Posted 7 years ago

“Excellent customer service answering queries very promptly before order. Order processed swiftly and delivery good and advised at each stage. Mattress not used yet but hopeful of good reviews!”

Helpful Report

Posted 7 years ago

“Ordered a single mattress online. It arrived in date expected well packaged and in prefect condition. It was a might wider than I expected had assumed all singles would be 90cm, this one is more like 94cm. It fitted anyhow so we are keeping it. Maybe check online or by phone next time I will to be sure it fits. Good service. Easy to use site via Tesco site.”

Helpful Report

Posted 7 years ago

Thank you for your 5 star feedback, i am sorry the sizes were not exact. If you would like to discuss this further please get in touch with us.

Posted 7 years ago

“Sooooooo comfortable.”

Helpful Report

Posted 7 years ago

I am glad to hear that you are finding your topper comfy. Thanks for your five star feedback

Posted 7 years ago

“Fast delivery, very comfortable top layer”

Helpful Report

Posted 8 years ago

Thank you for your feedback. We are very pleased to hear you are happy with your order.

Posted 8 years ago

“Ordered memory foam mattress topper for my little boys bed which is new, but the mattress felt a little lumpy. I can honestly say that it is now so comfy that i want to sleep in it too! My little boy sleeps better as well.”

Helpful Report

Posted 8 years ago

Thank you for your review. I am pleased to hear that the topper has improved your boys sleep. Maybe its time to get one for your bed too :-)

Posted 8 years ago

“The mattress and mattress topper are both excellent. They have made a massive different to the quality of my sleep and has helped ease my back pain. The delivery was very fast and i was kept informed at every stage. I cannot express how pleased i am with my purchase.”

Helpful Report

Posted 8 years ago

Thank you for your feedback. We are happy you are pleased with your order and it has improved your sleep.

Posted 8 years ago

“Quick delivery fantastic product all round very pleased”

Helpful Report

Posted 8 years ago

Thank you for your review! I am pleased to hear that you are happy with our product and that it was delivered quickly

Posted 8 years ago

“This is the third mattress of this kind I have and it is so comfortable and worth every penny. A good buy.”

Helpful Report

Posted 8 years ago

Thanks for your review! I am pleased to hear that you are finding this mattress just as comfortable.

Posted 8 years ago

“Staff very helpfull and answered all of my questions even though some of them was out of the ordinary mattress topper was just what we neede would use again”

Helpful Report

Posted 8 years ago

Thank you for your review. I am glad that the topper was just what you needed and is working well for you:-)

Posted 8 years ago

“Good service. They sourced a particular zip up, knitted mattress cover for my memory foam mattress. They advised on measurements and were very helpful considering I was only buying a small item. It was delivered promptly with emails from them and the delivery company. If and when I need to buy a mattress or base I will use mattress guru again.”

Helpful Report

Posted 8 years ago

Thanks for your feedback. I am glad that we could be of help in sourcing a cover for your mattress and we look forward to welcoming you back in the future

Posted 8 years ago

“First class service and delivery. Thank you.”

Helpful Report

Posted 8 years ago

Thank you for your feedback! Im glad to hear that it arrived on time for you

Posted 8 years ago

“My mattress has arrived as promised on time. I have been kept informed about where it is all throughout. I phoned in for advice about choosing a mattress and the person was extremely helpful and friendly. This is a really good company and recommend Mattress Guru without hesitation to anyone. Finally an excellent service and people who know what they are doing. Loved their office dog picture also!! Thank you and looking forward to sleeping on my new mattress. Jana”

Helpful Report

Posted 8 years ago

Thank you very much for your review and kind words:-) I am delighted to hear that I could be of assistance to you and that your mattress arrived on time. I hope that you have lots of great night sleeps

Posted 8 years ago

“High recommendation”

Helpful Report

Posted 8 years ago

Thank you for your 5 star feedback!

Posted 8 years ago

“My grandson loves he's new memory foam mattress my daughter wants one now so I will be ordering another one soon as my daughter is a one person family.x”

Helpful Report

Posted 8 years ago

Thank you for your feedback. We are glad that you are happy with our products. We look forward to your next order with us! :)

Posted 8 years ago

“Great customer service very good to deal with”

Helpful Report

Posted 8 years ago

Thank you for your review

Posted 8 years ago

“Phoned in as there were rather a lot of options to choose from, and I had heard that foam mattresses tend to make for a hot and bothersome sleep. This really helpful lady called Sarah talked me through this new thing they had and I ended up gleefully convinced the best purchase was from this company. I have had this new Revo mattress, I plumped for the anniversary edition, for about three weeks now, and oh my God, it's so comfy! It almost makes me want to stay in bed, rather than get out. Seriously recommend these folks, they do seem to know their stuff.”

Helpful Report

Posted 8 years ago

Thank you for your feedback! I am really glad that we could be of help (i will pass your comments onto Sarah) and that you are enjoying your mattress. Revo range are great mattresses:-)

Posted 8 years ago

Mattress Guru is rated 4.4 based on 193 reviews