“Hi big thanks to the team at mayfair .brought a car on trust with out seeing it before hand .
they helped and picked me up as I had no car .
When I seen the car it was perfect for the price and me .a big thankyou š”
“Bought a car off Saf as the first car for my son. Saf is honest and trustworthy. Any problems were dealt with without question. We will definitely be back. Thanks.”
“Would give 10 stars if I could. Recently bought a car which I am very happy with. Unfortunately the car developed a fault but this was quickly fixed straight away under warranty without fuss. They even collected and returned the car to my house. Excellent service. Would highly recommend. Thanks again.”
“I bought a car from here approx 2 weeks ago. I was told by a member of staff the car was ready but It wasn't as there had been miss communication as lad was off during all the conversations. The main manager seen that I had made my way from Lancashire and had to go away with no car. He was so kind about it and even gave me a courtesy car for my troubles. This helped massively. I have the car now and car got me home nice and didn't miss a beat. Safe to say I will be using this place again in the future Safin was amazing. Thanks guys.if your getting your first car this place would be the best experience.”
“I highly recommend this dealership.
Not only was the Vectra in amazing condition, it was well priced and well presented. The customer service I received was 2nd to none!! Thanks - I will be back when we need a 2nd car.”
“Definitely recommend Mayfair Autos. After another garage trying to scam me I phoned saf about a terrible vibration in my van, he see me the same day Diagnosed what the vibration was sourced the part (driveshaft) and had me booked in for the repair.
Now itās good as new with no vibrations.
Excellent service and will definitely be using Mayfair Autos for any repairs in the future.”
“Superb service! I can't fault this garage. The gentleman at reception consistently goes above and beyond to help the customers and doesn't make people feel as if their requests are a nuisance, like other places sometimes do. Always very good energy, polite, efficient and very accomodating! Would 100% recommend”
“Had all my cars / van of these an never a problem all staff are great and they go out there way for you Iām still in vivaro crew cab of them and 2 years lata van is great not a problem at all āļøāļøāļøāļøāļø Thank you šš”
“Nice and friendly bunch. Just bought a Ford Grand Tourneo Connect from here and am more than happy with the service. Its in perfect condition. No hard sell or pushy salesmen which is always a bonus. Would gladly use again if I wanted to buy another car/van”
“If I could give NO STARS I would
Also trading as Buy and Sell Your Car
Saturday 21 January collected a Corsa 65 plate from this car dealership. After travelling 5 miles I was unable to put the car in any gears. I had to put the hazards on, switch off the engine and try starting again. I called the dealership straight away and they did not answer the phone so I sent a WhatsApp message - no response. The dealership sent out a mechanic Monday 23 January who confirmed that there was a problem with the clutch.
It is now Tuesday and we have been going back and forth with the dealership which have reported to the finance company that I burnt out the clutch and are refusing to carry out the repairs under warranty without me contributing to the cost. RIDICULOUS!!
Stay away from this company . . . . . .NO CUSTOMER SERVICE, NO AFTER CARE definitely only wanting to make a PROFIT.”
“My car needed a head gasket when Iād bought it Mayfair autos (Nadia) got it fixed but the mechanical work was awful but only realise this when within 4-5 mths timing chain went only to be told that an old timing belt had been out back on when they fixed head gasket costing me over Ā£1600 and that a bracket in engine was missing and real shoddy work. Unable to get through left emails phone numerous times am now in process of going to small claims court”
“I am absolutely disgusted by the service I received from Nadia and co. I came to pick up the car 31st of May and when I was about to drive it off, I noticed the car stereo was working but the display wasnāt turning on, made Nadia aware of this and she promised to get in touch about how to fix it. I kept on contacting her by phone calls, WhatsApp messages but barely responded, all the time was the parts havenāt arrived or they ordered the wrong parts, different stories and excuses, suddenly about a month the carās engine management light switched on and kept trying to contact them as the car was still under warranty but no answer, no answer, just kept ignoring my calls and posting me about the car stereo! Such a horrible place and I have a logged a complaint”
“My wife recently bought a car from here, just bad from the get go. Car came with no mot so they had to take it back. When we finally got it back and drove 3 miles and the engine light came on. So many other issues with the car so my wife took it back within 7 days. We are now having to take them to court as they will not refund, they have been very rude and degrading to my wife, luckily she has recorded every conversation with these people and they will be posted online so other customers can have a heads up of the kind of people they are dealing with at this dealership”
“Editing my initial reveiw. What can I say, I bought a car here 2 months ago broke down within the first month of having it. They say it comes with a 3 month warranty which I've paid for everything at this point the tow to the garage. The mechanics to get it fixed and the egr valve. Every time I send a quote or tell them the price to get something fixed it's always to expensive to which I said well give me half because you know I thought I was being nice here, they sill have yet to give me anything for this. BTW they still have my car and left me without one for so far 2 months. The picture phone conversations I have do no justice in the lack of care and due diligence they give you once you leave the plot. Mechanic also pointed out that the car was incredibly dangerous and even though had a mot 3 mechanics that had a look at it said it would fail. I trusted this place as I wanted to belive they where nice. My advice is save every conversation every text and oh get an invoice of them which they can't find now and never gave one to me.
Save yourself the headache and stress and avoid this place.
Update
Just going to respond to the owners response here. I paid for the tow to the garage or would you like me to upload that recipt too, as you weren't far away you where 30 mins away not that far considering you do drop offs.I offerd to pay half of any repair bill which you didnt do or like i said previous was too expensive.And you actually contested the refund when i went trough my card to get it back. Would you like me to upload that here too. I have the receipts all the responses. I would take this on the chin as its making you look worse not better.”
“Appalling company! Nothing but common thieves! Sell cars that are not fit for purpose. Ignore calls, emails and texts then when they do pick up the phone they lie and try to tell you the car you paid for was āspares and repairsā avoid at all costs!!! I now have a car that is going to cost me hundreds of pounds in repairs. I look after covid patients but no car means I canāt get to work to do my job! This company should be ashamed of themselves!!!!”
“TERRIBLE AVOID THESE
I purchased a car from these a couple of weeks ago, thinking I was purchasing a good car when in fact we have found faults.
I took the car back to which they refused me a refund due to paint missing on the bonnet which was there on viewing the car (they are denying this) I have now had to take this further in the hope to get my money back. I would not buy a car from these people”
“DANGEROUS CAR WAS SOLD, injectors were leaking hence cockpit was englfed in diesel fumes coming through air con,
AA complaint report at hand on the day.
Would not recommend them to anyone.
And i shall see you at court.”
