“I found myself in a challenging situation with no clear direction on how to move forward. During my search for assistance, I came across Michaelandrew and team through several positive recommendations online. I decided to contact them, and from the start, their professionalism and efficiency stood out. They responded promptly, listened carefully to my concerns, and showed genuine commitment to helping me find a resolution. Their patience and attention to detail gave me the confidence that I was finally in capable hands.”
“Beware buyers. Extremely unprofessional dealership. I purchased the vehicle in September and have had ongoing issues since day one, including engine warning lights, limp mode, high fuel consumption, and suspected mapping faults.
In a very short period of ownership, the dealer has had the car for over a month in total, across four separate visits, and it has never been returned fully fixed. Communication has been poor throughout, with no repair paperwork provided.
I travelled to Leicester four times, wasting time and money, and continued paying finance and insurance while the car was off the road. On one occasion, the vehicle was even returned with two under-inflated tyres, which is unacceptable.
When purchased they had the car for a week to fix the radar this was not done I was only told this when picking vehicle up. They did refund me £250 for this but again no communication
Third occasion they had the car for 11 days I travelled an hour to pick up I was made to wait two hours, and car was still faulty
Fourth occasion dealer dropped car off after 14 days and was still faulty also returned back with two low tyres which is very unprofessional
I have travelled to Leicester four times, which has been both time-consuming and costly. Additionally, I have been paying insurance and finance for a vehicle I did not have for over a month, and which has repeatedly been returned to me in a faulty condition.
Overall, a very disappointing costly and stressful experience.”
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“Car broke down on way back home, and when I phoned up the warranty chaps provided during time of sale, they didn't have a clue about this garage, so it was missold in the advert which was infuriating also.
In addition, there was an oil leak not disclosed during the sale too. And the garage is riddled with fake reviews”
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“Complete con men, sold me a car that lasted a couple months before having so many issues faulty engine, broken cv boots many issues. Ignored contact and the warranty i purchased has been completed ignored. DO NOT BUY FROM THESE PEOPLE. They are cheaters.”
“Terrible after sales service…. Avoid please.
Car broke down on way home after purchasing. PROMISED train fare home and cost of repair. Ongoing since August only to be told to take them to a small claims court.”
“COWBOY SCAMMERS!! STAY AWAY. Stole £100 off me, said they would send it back then ignored all my messages and calls!
I first dealt with Zam who said I would get my £100 deposit back if the finance agreement didn’t go through. When the finance wasn’t accepted for some reason, I got in touch with Mayfair motors to get my deposit back as they promised. Since then I have only managed to get in touch with Adam who lies and says he’ll send it then doesn’t.
Also they didn’t take the advertisement down from Auto Trader after I sent the deposit which further highlights how dodgy this business is.
Currently taking them to a small claims court. Don’t take any notice of their own / bot reviews.”
“If there was an option to put zero stars I would. Absolutely appalled with the car ( EN62KZC) I purchased from this company. If anyone is even considering buying this car I'd advise you to stay well away.”
“I would urge anyone thinking of buying a car from this dealership to proceed with caution. My son aged 19 saved and paid a deposit of £300 for a white Ford Focus based on the photos advertised. The photos did not show the actual damage to the car which could be seen clearly in person when the car was due to be collected. The owner of this company has refused to refund his deposit. I have reported them to Trading standards.”
“This lot are a joke, false advertising and do not care once they have taken your money. ten months of ongoing issues and now they wont even answer the phone. Sadly for them a court letter will be arriving!”
“If I could give NO STARS I would
Also trading as Buy and Sell Your Car
Saturday 21 January collected a Corsa 65 plate from this car dealership. After travelling 5 miles I was unable to put the car in any gears. I had to put the hazards on, switch off the engine and try starting again. I called the dealership straight away and they did not answer the phone so I sent a WhatsApp message - no response. The dealership sent out a mechanic Monday 23 January who confirmed that there was a problem with the clutch.
It is now Tuesday and we have been going back and forth with the dealership which have reported to the finance company that I burnt out the clutch and are refusing to carry out the repairs under warranty without me contributing to the cost. RIDICULOUS!!
Stay away from this company . . . . . .NO CUSTOMER SERVICE, NO AFTER CARE definitely only wanting to make a PROFIT.”
“My car needed a head gasket when I’d bought it Mayfair autos (Nadia) got it fixed but the mechanical work was awful but only realise this when within 4-5 mths timing chain went only to be told that an old timing belt had been out back on when they fixed head gasket costing me over £1600 and that a bracket in engine was missing and real shoddy work. Unable to get through left emails phone numerous times am now in process of going to small claims court”
“I am absolutely disgusted by the service I received from Nadia and co. I came to pick up the car 31st of May and when I was about to drive it off, I noticed the car stereo was working but the display wasn’t turning on, made Nadia aware of this and she promised to get in touch about how to fix it. I kept on contacting her by phone calls, WhatsApp messages but barely responded, all the time was the parts haven’t arrived or they ordered the wrong parts, different stories and excuses, suddenly about a month the car’s engine management light switched on and kept trying to contact them as the car was still under warranty but no answer, no answer, just kept ignoring my calls and posting me about the car stereo! Such a horrible place and I have a logged a complaint”
