“When i got home with my food, I found they had not included 2 x fries. It was late in the night so when i tried to contact McDonald's by phone, it just rang, nobody answered my calls.”
“Twice in one week I ordered in the drive thru and items were missing from my order. I ordered a kids meal and the drink was missing and I also ordered a pancake and sausage breakfast and no sausage was in the package and the package was not covered properly. The service is very poor there.”
“This branch is by far the worst, For years I've been using it as it's close by. They still get orders wrong. Yesterday was the last straw when they forgot the fries. Not going there anymore. Had enough, If you want to give away money to them then fine otherwise there are PLENTY other better branches.”
“I was the only vehicle waiting at the drive through at 06:37. Could hear two staff members arguing over the intercom.
Was eventually asked for my order. Drove round to find two staff members still having a go at one another in the payment kiosk with their backs turned to me.
I decided to drive off and take my builders elsewhere.”
“Got my order wrong for a second time. Thought it was just a simple mistake, gave them the benefit of doubt, but not now. Staff extremely rude and not helpful at ALL, avoid this branch, worst I've ever experienced. At least McDonald's head office are aware of this branch, reputation has even reached them and got a real professional service from them. Such a shame.”
“Waited an hour and a half for delivery, they kept pushing time of arrival back and passed to numerous drivers. I called the store to enquire and was put on hold for ten minutes before I hung up as clear they were not coming back to the phone when hearing staff laughing and chatting. I called the delivery driver through Uber eats and tipped them to pick the food for us. When delivered it was minus I would say £40:00 pounds of food they only sent the leaking drinks. Will not be using again as this is the second time this has happened. Avoid unless you want to donate your money to McDonald’s!”
“They are clueless they got my simple order wrong, Aswell as this there portion of chips is externally embarrassing seems like there are running tight on chips”
