“Called McHugh & Co to check if they had received my pre-auction offer for a property (£5k over the guide price set) and it was answered by a rude person called Marino - he basically laughed at my offer and refused to even send it to the vendor because he said "there was no point" - he took it upon himself to decline my offer. I made my offer based on the reserve price. Why set low prices and waste peoples time? NOT WORTH DEALING WITH THIS JOKE AUCTION!”