Dear Emma,
Thank you for sharing your valuable feedback!
We are sorry to hear that the results didn't meet your expectations, and we understand how frustrating that can be.
It would be incredibly helpful for us if you can share more about your experience with the product with our Customer Support team at support@mederbeauty.com. If we can learn more about this and any specific concerns you encountered we can find the best way to help you.
Once again thank you for finding the time to leave a review and your trust in Meder!