“Was originally a really good site but gradually became more and more expensive as order frequency increased from 6 to 3 to monthly with associated price rises for smaller order and up to 6 times the postage costs, would not recommend with their current ordering schedule. Jo”
We have lowered the amount you can order (or be prescribed for) for some of our medication, as this allows us to monitor patients more closely and follows the guide lines as set by our Doctors. This process allows our Doctors to see if the specific medication is working for the patient or not, without a risk of unnecessary overprescribing and so the patient doesn’t have to pay for extra months’ worth of medication that they could potentially not need.
“NO advise and support offered at all for medication bought. No support in dealing with symptoms. Quite dangerous way of purchasing medicine as no monitoring offered at all. Would not recommend.”
Dear Patient. We have noted your comments and investigated the matter further. We offer support to all our patients who receive medication, and looking at the data trail of this order we can clarify we have followed our support guide lines from prescribing to the follow up, and the additional services for you to use alongside the medication. We do not understand why it has taken you nearly 12 months to contact us, and we find your comments totally inappropriate for the service you received, and are upset that you have not contacted us since September 2015. We welcome constructive comments and should you wish to talk to our Clinical Director, please feel free to contact us between 9am – 5pm Monday to Friday.
