“I have been waiting since November for my photo. I have asked for a rework numerous times. Still no satisfaction. Last communication said that it was their algorithm or system error and that they would ask their service for a rework. Still nothing. Went elsewhere. Expensive and poor customer service.”
“I experience the best customer service of all time. I had an issue sending my photo online, with the help from Jessica, I could send the photo, the customer service I received was thorough and my issue was addressed, she is very polite and knowledgeable, thank you very much.