“I am writing to formally express my deep concerns and dissatisfaction with my recent employment experience under Mr. Rolfe's management.
During my brief tenure of 10 days, I observed several issues that raised serious doubts about the professionalism and ethical standards within the company. These concerns primarily revolve around the laxity in document verification processes, including right-to-work checks and passport scrutiny, which are crucial for compliance with UK laws and policies.
Moreover, the lack of emphasis on health and safety measures, particularly in the absence of proper first aid procedures, creates an environment where employees might find themselves at risk in case of emergencies. This negligence is alarming and should be addressed promptly.
Additionally, the unprofessional response to negative reviews on public platforms, as evidenced by Mr. Rolfe's reaction to a client's feedback, is concerning. A dismissive attitude towards customer reviews reflects poorly on the company's commitment to customer satisfaction and professionalism.”
“r Rolfe in Kingston Upon Thames
In all my years as a professional cleaner, carer, and support worker in the UK, and the USA. I have known a person to be belligerent, obtuse, lacking in refinement, value nor virtue, crass, and less than useless. Thus not fit for purpose. Existence is futile. This is Mr Rolfe in Kinston Upon Thames.”
“Do not use Merry Maids. First two visits were good. Third visit- cleaned house- but left the kitchen untouched. When we complained, they refused to come back and do what they failed to complete. When I asked for a discount due to their lack of services, they refused that as well. I will never go back to them. Horrible horrible services. Strongly do NOT recommend. I'll be telling everyone about this.”
