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Sinch MessageMedia Reviews

4.6 Rating 327 Reviews
B
Happiness Grade
Read Sinch MessageMedia Reviews
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Phone:

1800155228

Email:

marketing-au@messagemedia.com

Location:

Level 24, 367 Collins St

Level 8, 16 Kingston Street
New Zealand, Auckland
1146 0800 686 964

White Collar Factory, 1 Old Street Yard,
London EC1Y 8AF UK
0808 234 8246

461 Pacific Avenue
San Francisco, CA
1-844-912-2350,\nLevel 24, 367 Co

B

Customer Service - Good

75.00%
Industry Average
great service, does everything I need
posted 2 years ago - Bryan
Excellent service, very helpful and great communication.
posted 2 years ago - Nadia
MM has been a breeze to deal with, smooth transition & Rickey has been responsive and super helpful since he was assigned to our account! Great Service!
posted 2 years ago - Kerrie
I am very pleased with the platform and excellent customer service.
posted 3 years ago - Louise S
Rickey was very helpful every step along the way when setting up the account to guiding me using the message media. Was very supportive and always a phone call away. Very prompt and love the service!
posted 3 years ago - Marcelle
Our experience with MessageMedia has been extremely positive. From initial enquiry right through onboarding, the customer service and follow-up has been excellent and Rickey, our Customer Success Manager has touched base regularly providing support and opportunities to fine-tune our skills and knowledge of the system and processes.
posted 3 years ago - Alison
Great customer service and the onboarding process was great! Nothing negative to say.
posted 3 years ago - Zoee
We are very happy with MessageMedia and know with their product they will be able to take us to the next level of customer service & marketing.
posted 3 years ago - Christine O
I was going to cancel my service but Grant was provided outstanding customer support, and was able to resolve every issue and bring us back on board.
posted 3 years ago - Theodis K
I just got off a call with Alex, who helped me quickly sort through what could have been a time-consuming and extremely frustrating obstacle. And he did so with grace and good humor. What a lovely example of customer service. Thank you!
posted 3 years ago - Sue N