Metro Bank Reviews

1.4 Rating 136 Reviews
D
Happiness Grade
D

Refund - Average

50.00%
Industry Average
Terrible service, daughter had a suspicious transaction on her account and wasn't contacted, they instead blocked the card and made released the monies 2 days later!!! When I contacted them they admitted it was a suspicious transaction but couldn't explain why they still paid it and wouldn't issue a refund
posted 9 months ago - Rob Chilton
I error was made by Metro, so they should refund me and then get the money back from the Holiday company.
posted 10 months ago - Anonymous
This is the worst bank! I have made countless follow up for cheque pick up but they always send me templated response, or worse they never respond at all!!!!!!!!!!!!!! I have been waiting for 3 months for the cheque pick up request from my refund that has been processed for a year!!!!!!!!
posted 2 years ago - Anonymous