M247 Reviews

Name: M247
Address: Turing House Archway, Manchester
Rating: 3.83

3.8 Rating 29 Reviews

69 %

of reviewers recommend M247

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0808 278 8026

Email:

marketing@m24seven.com

Location:

Turing House Archway
Manchester
M155RL

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Anonymous

Anonymous // 01/01/2019

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“Recent changes within Metronet appear to have degraded the excellent standards they once where at, this has had an impact on our business.”

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Posted 7 years ago

“The service received in the past 3 weeks (since the 16th of January) have been terrible. Packet losses and huge latency has cost us a few customers. The amount of weeks it took Metronet to fix the primary backhaul from Liverpool is something I still cannot explain to my customers.”

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Posted 7 years ago

“Support very hit and miss, Intransigent on contracts no ability to cancel contracts if business need change”

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Posted 7 years ago

“We ceased working with M247 in 2020 due to the ever declining customer service levels. Despite us changing to another provider and M247 knowing about this, they have continued to charge us for one of the managed switches despite the fact they no longer provide connectivity. To re-iterate....NO internet traffic passes through it! We have contacted on countless occasions....credit control, customer care etc etc and no one ever sends a reply or gets in touch to conclude this matter. Also, on one of our other buildings they have still not attended site to remove their equipment.....again, despite requests. We are now looking at hiring the necessary high access equipment....cherry picker etc to resolve this. M247 this charge will of course be passed onto yourself and will far out- weigh the amount you keep repeatedly sending us statements for!”

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Posted 1 year ago

“0 stars. Absolutely apawling and worse than that. Terrible service. Bullies. Please no one in your right mind ever go there. Happy to see lots of other people are mindblowingly disappointed by your lack of customer care. Beyond uselsss.”

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Posted 2 years ago

“NEVER NEVER NEVER sign up to these people. Some of the most dishonest people i have ever come across. emailed over and over, had multiple telephone calls with the company to terminate the contract. Their customer service was so inefficient the contract was never terminated (their error) and i was charged for another 6 months and never got my money back. They are useless and bullies. STEER CLEAR”

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Posted 2 years ago

“DON'T BUY M247 SERVICES! I run a small IT solutions company. I started reselling M247 servers in 2018. In 2018, M247 was still a good company. Since 2019, the customer support of M247 is getting slower and slower. Usually, they reply within 2 days, but at the end of 2019, they started not to answer my questions. Up to now, the quality of IP and network is also very bad, and they will reject any request for repair or replacement. I have lost many of my customers because of them, so I recently asked them that I want to terminate all my servers, they again rejected my application to terminate the service. Then they threatened me and my company with a contract. Obviously they just want to take your money. I have called my lawyers and they are welcome to visit me in the United States at any time.”

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Posted 3 years ago

“Constantly receiving phishing emails from M247 IPs. any emails sent to abuse or support go unanswered. At best they're incompetent, and at worst they're willfully enabling illegal activity.”

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Posted 4 years ago

“I called last week regarding a d link that needed re-configuring - after hours and hours of going back and forth it was established, as I originally pointed out, an engineer needed to visit site. The support contact was out of his depth and I think you need to polish up on your remote customer service - currently uselesss”

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Posted 7 years ago

M247 is rated 3.8 based on 29 reviews