Login
Start Free Trial Are you a business? Click Here

Miami Spas Reviews

4.9 Rating 290 Reviews
97 %
of reviewers recommend Miami Spas
4.9
Based on 290 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Read Miami Spas Reviews
Visit Website

Email:

marketing@superiorwellness.co.uk

Location:

Broombank Park, Chesterfield,
Broombank Park, Chesterfield
Derbyshire
S41 9RT

Write Your review

Finding the right spa was made easier by Cameron who was helpful and informative from the start Matt and Dan turned up on time three days later to install our tub and despite several changes to the best position for its final resting place couldn’t have been more helpful. Despite the rain the tub was fitted and we were talked through the operation all completed in the time it took to drink a coffee The steps were missing but one call to Cameron and they were with us the next morning in time for us to take our first glorious soak Enquiries regarding purchasing a spare filter and user manual led to a prompt response from Andy concluding this is a first class company to do business with. I would highly recommend this company if you are thinking of purchasing a spa.🛀👌
Helpful Report
Posted 4 years ago
Good morning, Thank you so much for leaving such a detailed review, we really appreciate it, I will be sure to pass your kind and wonderful comments onto the relevant members of staff. Welcome to the Miami Spas family :) Kind regards, Dan
Posted 4 years ago
The lads that turned up today to install my tub were excellent they just got on with the job in hand and if they needed anything they politely knocked on the door and we sorted it Excellent service all round keep up the great work
Helpful Report
Posted 4 years ago
Hi Andy, Thank you for taking the time out to leave such a fantastic review, we really appreciate it. I am really glad that you had such a positive experience. Kind regards, Miami Spas
Posted 4 years ago
Extremely happy with our spa, was delivered on time even though there was uncertainty around delivery dates due to port congestion, was the best price on the market for that particular model. Customer service was second to none, from the minute we purchased the spa, we were contacted straight away to arrange delivery, discussed how we could get it into the garden and nothing was too much trouble. Delivery guys were excellent, Karl helped me with aftercare, once they had left and I was a little confused with how to use the jets and the chemicals despite them telling me! But he replied to my texts instantly and now I have the chemical concoction perfect and the jets running perfectly. Would highly recommend these guys.
Helpful Report
Posted 4 years ago
Hi Lyndsey, I am glad that you had a positive experience with us and thank you for taking the time out to leave such a fantastic review, we really appreciate it. If you ever need any more support regarding your hot tub, please don't hesitate to contact us. Welcome to the Miami Spas family :)
Posted 4 years ago
Absolutly fantastic product and customer service. I have bought from miami spas before, very good value and excellent customer care, I had a couple of small issues when my installers come to install, unfortunatly it was some time after delivery (my fault) any glitch was resolved and new replacement parts were supplied by miami spas under the warranty no quibble. To be fair the company are easily contactable and all staff customer care is fantastic, they dont try to fob you off and they commit to help. Everyone from sales to stores and everyone in between. Very very good company please show this to the owner all keep up the good work and good attitude it works I will return again.
Helpful Report
Posted 4 years ago
Hi Jed, What a fantastic review! Thank you so much, we really appreciate you taking the time out to complete this. I am so pleased that we were able to resolve any of the minor issues you had regarding parts. Welcome to the Miami Spas family :)
Posted 4 years ago
Great service great price and good after sales keep up the good work
Helpful Report
Posted 4 years ago
Hi Paul, Thank you for the positive review, we really appreciate your comments. Welcome to the Miami Spas family :)
Posted 4 years ago
Cant recommend these guys enough, great service from start to finish, from discussing what we wanted through to delivery and installation. Taking us through how to use and look after it and what chemicals we needed to use. Delivery guys were very friendly and helpful in the setting up process kept it all simple and explained in an easy to understand way. Would highly recommend!!
Helpful Report
Posted 4 years ago
Hi Jezza, Thank you for taking the time out to leave us such an amazing 5 star review, we really appreciate it! I'm glad to hear that the delivery team were able to not only install your new hot tub but they took the time out to educate you too on the chemicals. Welcome to the Miami Spas family :)
Posted 4 years ago
Matt and Dan were very helpful when installing our hot tub. Very professional and happy to answer my queries. Thank you. We look forward to using it. Kind regards Sally
Helpful Report
Posted 4 years ago
Hi Sally, I'm glad to hear that the team was able to install your hot tub successfully. We pride ourselves on our high customer service here at Miami Spas. Thank you for taking the time out to leave us such a fantastic review. Welcome to the Miami Spas family :)
Posted 4 years ago
Great team, really helpfull, great job. Thanks
Helpful Report
Posted 4 years ago
Hi Andy, Thank you so much for leaving us a 5 star review! I am glad you had a positive experience with us. Welcome to the Miami Spas family :)
Posted 4 years ago
Great job, was careful with product, polite guys and quite helpfull.
Helpful Report
Posted 4 years ago
Hi Joel, Thank you for taking the time out to leave us such amazing feedback, we really appreciate it. Kind regards, Miami Spas
Posted 4 years ago
Arrived early, excellent service, great briefing.
Helpful Report
Posted 4 years ago
Hi Angela, Thank you for taking the time out to leave us a 5 star review, we really appreciate it. I'm glad that you received excellent customer service from our team. I will be sure to pass on your kind words. Welcome to the Miami Spas family :)
Posted 4 years ago
Absolutely spot on these boys, very professional from start to finish.
Helpful Report
Posted 4 years ago
Hi Darren, Thank you for leaving such a positive review, we really appreciate it. Welcome to the Miami Spas family :)
Posted 4 years ago
Very happy with delivery, on time, really capable guys did a great job. Done, up and running in an hour. Thanks a million everyone.
Helpful Report
Posted 4 years ago
Hi Paul, We really appreciate you setting time aside to give us such a fantastic review. I will be sure to pass on your kind words. Welcome to the Miami Spas family :)
Posted 4 years ago
Very professional and on time fantastic service, cheers lads
Helpful Report
Posted 4 years ago
Hi Warren, Thank you for taking the time out to leave us a 5 star review, we really appreciate it. I'm glad that you received a professional service from us. Welcome to the Miami Spas family :)
Posted 4 years ago
Great service, nice bloke, sorted all the problems out, nothing was too much trouble, highly recommended
Helpful Report
Posted 4 years ago
Hi Adam, Thank you for taking the time to leave us a 5 star review. I am glad to hear that you received a great service from us here at Miami Spas, that is hugely important to us. Welcome to the Miami Spas family :)
Posted 4 years ago
From order placed to delivery this was a first class service. Every member of the team I’ve spoken to have been extremely helpful land a pleasure to deal with. Matt & Dan delivered the hot tub today and offered great support from the moment they arrived. Thank you all again for being a pleasure to deal with.
Helpful Report
Posted 4 years ago
Hi Marisa, Thank you for taking the time to leave such a detailed review we really appreciate it. I'm so glad to hear that we were able to offer you first class service, that's really important to us here at Miami Spas. I will be sure to pass on your kind words. Welcome to the Miami Spas family. :)
Posted 4 years ago
Brilliant service had call hour before all explained and shown how to use quick efficient and very friendly. Thankyou
Helpful Report
Posted 4 years ago
Hi Ian, Thank you for taking the time out to leave such a great review, we really appreciate it. I'm glad that the install went well for you. Welcome to the Miami Spas family :)
Posted 4 years ago
Excellent service. Very pleased. Thanks
Helpful Report
Posted 4 years ago
Hi Iain, Thank you for leaving us a 5 star review, we really appreciate it. Welcome to the Miami Spas family :)
Posted 4 years ago
Top job installed in no time up and running within an hr.
Helpful Report
Posted 4 years ago
Hi Dougi, Thank you for leaving us such a nice review, we really appreciate it. I am glad the team were able to get your new hot tub set up in good time. Welcome to the Miami Spas family :)
Posted 4 years ago
Really pleased excellent service would definitely recommend.
Helpful Report
Posted 4 years ago
Hi Diane, Thank you for taking the time to write such a wonderful review. I am glad to hear that you received excellent customer service from the team. Welcome to the Miami Spas family :)
Posted 4 years ago
Fantastic service. Called 1 hour before hand as promised. The weather didn't bother them straight on with the job no complaints very informative and happy to help. No problems to big or small for these guys. Would highly recommend. Very pleasant and polite.
Helpful Report
Posted 4 years ago
Hi Amy, thank you for taking the time out of your day to leave such a nice review, we really appreciate it. I'm so glad to hear that you were impressed with the quality of our customer service. Kind regards, Miami Spas
Posted 4 years ago
Miami Spas is rated 4.9 based on 290 reviews