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Military Direct Reviews

4.7 Rating 647 Reviews

93 %

of reviewers recommend Military Direct

Company Reviews

Product Reviews

4.7

Based on 647 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Customer Service
Communication Channels	Email

Visit Website

Phone:

01217722999

Email:

digital@ammoandco.co.uk

Location:

Unit 17, Gravelly Industrial Park, Birmingham
Birmingham
B24 8HZ

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Military Direct 5 star review on 14th March 2022

Military Direct 5 star review on 18th January 2022

Military Direct 5 star review on 26th November 2020

Military Direct 5 star review on 26th November 2020

Military Direct 5 star review on 27th August 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a watch at the beginning of January.Advised order was being processed,and delivery would be within three weeks.It’s now the middle of February and I have received no delivery.Contacted Military Gifts Direct but to no avail.Was actually told at one point that my order had been delivered.To date I’ve heard no more.I have received an E-mail asking me to rate the company and their products! I doubt this review will be published!”

Posted 2 months ago

“No review.items not recieved, as yet”

Posted 1 year ago

“Ordered from a BFPO address, promised a VAT refund then never responded to emails after placed order.”

Posted 2 years ago

“I haven't received the item for which I paid next day delivery 2 days ago”

Posted 2 years ago

“This has not been a good experience. My order was placed in November. I have chased repeatedly for updates on delivery time lines only to be given false information. I will not be using this company again.”

Posted 2 years ago

“Very poor payed for next day delivery and has been two weeks and still no word in when I will receive my items”

Posted 3 years ago

“Paid for next day delivery at 7 in the morning. Item arrived three days later. Not acceptable. No response from them when I asked what was going on. I think they only sent the item because I hadn't received a item dispatch confirmation then I find that I wasn't actually purchasing from Miltary.Direct, it was another company called Ammo & Co. Will be buying from Military 1st next time. These lot even had the cheek to ask me how I rated their "help" with my complaint. Cowboys.”

Posted 3 years ago

“It still hasn't been delivered !”

Posted 3 years ago

“I ordered 2 items and normal 3-5 day delivery. After 6 days I still had no update on my order status and when I contacted it took a further day to be told 1 item was out of stock, although not stated at the time on the site and also still not stated when I checked after, I must now wait a further 7-10 days for 1 of my items. I ordered these items as I am on exercise next weekend and needed them both. Not ideal situation to be in and I would now think twice before ordering from Military Direct again.”

Posted 3 years ago

“Charged for an order I didn’t receive, and complaints department ignored my messages for three weeks! Still not resolved. Very dissatisfied.”

Posted 3 years ago

Hello. For the order you have reviewed your order was placed on the 30th, shipped on the 31st and delivered on the 1st. I can see one order did get returned to us undelivered which we sent out again via DPD. I hope you have now received these. If you still have any issues please do get in touch and we will be happy to help you. Thank you

Posted 3 years ago

“3rd review you have sent me pity your services haven’t sent the actual product I ordered way back when. Please delete my email address and sending me reviews and adverts as I quite clearly will not be using your services again. The role has finished now do the patch is now not needed thank you for wasting my hard earned money on a badge you couldn’t even post!”

Posted 3 years ago

“I never received this item yet you have sent 3 review requests, definitely won’t be buying anything from you or promoting you too friend!”

Posted 3 years ago

“I ordered and then got informed out of stock”

Posted 3 years ago

“haven't received it yet”

Posted 3 years ago

“They just order the product from amazon and charge you £4 delivery fee, it’s a joke that’s disgusting will never be ordering from this vile company again”

Posted 4 years ago

“Item hasn’t arrived and no response from the retailer”

Posted 4 years ago

“Sent me wrong colour of gloves”

Posted 4 years ago

“Good prices but but three weeks to deliver!!”

Posted 4 years ago

“Not very helpful”

Posted 4 years ago

“Wrong items sent. After returning items i had to contact them 6 times via email and twice by phone before I got a refund. It was as if they had forgotten I ever placed the order and I had to prove order placement/postal return to get anything done. Not impressed. Won't be placing any orders in future.”

Posted 4 years ago

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Military Direct is rated 4.7 based on 647 reviews