Millets Reviews

“ We complained about this to be told we would be refunded for the chair and delivery charge. ”

“ Ordered a tent. Paid. Order confirmation received and basically that was the end of the communication! Absolutely horrendous to deal with. No tent was sent out for delivery and a long story short PayPal sorted a refund else I would have not received it ”

“ Purchased a Garmin instinct 2 online . Stopped working 3 months in . Sent watch back with proof of delivery. But no reply from millet's warehouse . Disgusting customer service . AVOID . Thieves that now have my property. Unless of course a miracle happens and they refund me 🤣 ”

“ No apology, no attempt to compensate in any way and, most concerning, no explanation as to why a refund had not been processed / the customer had to chase for a refund in circumstances where it should be automatic. ”

“ Only found out when PayPal notified me of refund. ”

“ Have returned an aqua coat which Millets described as not returnable, until I wrote a review. I returned it special delivery for proof. Despite this I still don't have refund. Contacted by email, as can't find phone number. No answer to email 2 weeks later. No refund and now the have my item to resell 🤔🤔😢 thus has been ongoing since Oct. Such bad customer service ”

“ Dreadful return service , over a week , no acknowledgment of return , no refund . Do not use #359544073 ”

“ Requested a replacement was sent and was told I could only return and then get a refund and re-order. ”

“ They quietly refund the money without telling you what has happened. ”

“ Order has not turned up after 2 weeks, courier says they haven't even received the items from Millets. They use Evri so I've no idea who is to blame and don't care they are both as bad as each other. Really hard to get a response from Millets they close your case if you don't reply to an automated email within 24 hours. The parcel clearly isn't coming and I want a refund. ”