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Lost order.... Very very slow service and delivery. Avoid if possible
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posted 1 month ago
- Anonymous
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Shocking customer service, 1 hour to get thru to speak to someone , awful will not use Millets again for this reason
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posted 1 month ago
- Emily
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I never got my online order (shipped next-day delivery to a B&B). The delivery service was Evri and they emailed me saying they tried to deliver during the business day but were unable (why? It's a business that was open and expecting the package). Millets customer service said they would ensure the items were delivered, but it never happened.
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posted 1 month ago
- Anonymous
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Purchased a Garmin instinct 2 online . Stopped working 3 months in . Sent watch back with proof of delivery. But no reply from millet's warehouse . Disgusting customer service . AVOID . Thieves that now have my property. Unless of course a miracle happens and they refund me 🤣
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posted 9 months ago
- Anonymous
“
Absolutely shocking service from Millets (online) I will never use them again and will not recommend to any of my friends and family m.
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posted 11 months ago
- Angie Oakley
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Shocking (lack of) customer service and now they have disabled their customerservice email so it is near impossible to contact them.
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posted 1 year ago
- Anonymous
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Incompetent customer service staff!
GDPR complaint still ongoing with not one member of staff willing to look into this! Now been two months and they've stopped responding to emails.
Very dissatisfied. Be wary!
”
posted 1 year ago
- Anonymous
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Have returned an aqua coat which Millets described as not returnable, until I wrote a review. I returned it special delivery for proof. Despite this I still don't have refund. Contacted by email, as can't find phone number. No answer to email 2 weeks later. No refund and now the have my item to resell 🤔🤔😢 thus has been ongoing since Oct. Such bad customer service
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posted 1 year ago
- C Prentice
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Dreadful return service , over a week , no acknowledgment of return , no refund . Do not use
#359544073
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posted 1 year ago
- Anonymous
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Ordered goods paid for the next day delivery service two days on and still hasn't been given to courier for delivery
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posted 2 years ago
- Anonymous