“From ordering to actually receiving my order was within 4 days.Item was exactly what I had ordered in really good protective wrapping,and boxed.Very pleased will be ordering other items in the future from them.”
“As a first time user I was very impressed with the website, the price of the item I wanted was cheaper than anywhere else and it was then shipped faster than I expected.
Very impressed overall and would use again”
“UPDATE - Having previously given a poor review as the product didn’t work I must update to say that the client service to resolve has been excellent with a new item being issued immediately.”
“Ordered on 10th June to use at weekend. Delivered on 16th by courier. Not good enough.
What’s wrong with the post office? Would have got them next day.
Very disappointed grandchild as was I.”
“Ordered dry markers on 10th June. Delivered by courier on 16th. After ordering and following tracking I saw last date for delivery 15th. Not good enough. Ordered them to use at the weekend. Next time just put them in the post. They do a great service. Grandchild extremely disappointed as was I. Shan’t bother with you again.”
We are sorry to hear of the poor service you have received from the courier, this is simply not acceptable however outside of our control especially during the current Covid issues. We have assessed all options regarding couriers and have moved all deliveries to Royal Mail as our preferred choice for all orders. We thank you taking the time to provide your feedback it is very important to us.
