Misfits Market Reviews

1.4 Rating 323 Reviews
E
Happiness Grade
E

Refund - Difficult

42.00%
Industry Average
They did refund $6 of the $28 order when I reported it.
posted 3 years ago - Jeanne
The only thing that has kept me as a customer is that you consistently validate and refund each and every mistake.
posted 3 years ago - Anonymous
The only way I knew the order had been cancelled (by Misfits) was because of the refund to my bank account of $20.
posted 3 years ago - Anonymous
My box was missing a few items, company never answered email to let me know if they would send them or refund. Poor communication. Prices are about equal to normal produce from the store. I wanted to like this company but they need to pull it together and attend to customers and give value.
posted 3 years ago - Sherri Haab
i ordered 4 times, first order was good which i made the selection but for the 2nd order i could not select because though i had few days left to order when i tried their website dint let me select and gave full box (8) acorn squash which i din't know what to do, from 3nd order the some produce was rotten and broken in to pieces, even the 4th time the produce was rotten the green beans two bags were covered in white fungus, all the zuchini and cucumbers were broken and when i reported they refunded me $3, i dont understand how all these vegetables which they charged 42$ and only refund 3 $
posted 3 years ago - Anonymous
My boxes usually arrive in rough shape and I have had to request a refund for a box that was destroyed by Fedex.
posted 3 years ago - Anonymous
After contacting the company twice through their online form, I was finally able to get a refund.
posted 3 years ago - Anonymous
The first box I ordered had ancient and moldy vegetables, I complained, and they promised to improve with a partial refund.
posted 3 years ago - Anonymous
I would take pictures, send them pictures, by the time they refund you a few bucks what’s it worth? Go to the store, you’ll buy something you can use rather than something you need to put in the compost.
posted 3 years ago - Anonymous
Terrible experience the product that arrived we’re not even the products that I ordered and many of them looked eaten before they were eaten before they were even put in the box. I immediately contacted them and sent them photographs and I got a complete refund but no exclamation I terminated my service immediately with a complete joke
posted 3 years ago - Anonymous