Misfits Market Reviews

1.4 Rating 323 Reviews
B-
Happiness Grade
B-

Customer Service - Average

68.42%
Industry Average
Other than one order getting waylaid a few days due to a significant snowstorm in the East Coast, we have been very pleased with the product, packaging, and account flexibility of Misfits Market. I am very happy to recommend this service.
posted 3 years ago - Anonymous
I’m over the moon with this service. Fresh, organic, and at a discount, what’s not to love? And it comes directly to my door. Customer service is fantastic. No membership fees. I get the small box for myself and it is plenty for a weeks worth of meals. Plus, by shopping in this way I’m eliminating waste of good food, saving time, and keeping myself safe by staying at home? I highly recommend Misfits Market!
posted 3 years ago - Dawn Murphy
For 2 people that eat a LOT of veggies it is great! If there is damaged produce they credit right away, the customer service is outstanding! The produce is always great quality.
posted 3 years ago - Donna
Great customer service; they always let me know when they've received my order, when it's been shipped, and when it has been delivered.
posted 3 years ago - Anonymous
The good part of this service is that I get a wide range of veggies that I would've never bought myself without Misfits.
posted 3 years ago - Anonymous
The only downside is that this is a first come first service box deal.
posted 3 years ago - Anonymous
I was charged Sept 27 for my first oder. By email I was told delivery date was extended three different times. I never received my order and my requests for service have been ignored other than “we will be in touch with you within 48 hours”. - been three weeks now- I cancelled subscription but they tried to charge me for a second box anyway. Just lucky that I lost my credit card and had it cancelled the day before!
posted 3 years ago - Ridgely
My first box arrived early in the day, by Postal Service no less.
posted 3 years ago - Helen Daniel
I would give a zero stars for customer service if it were possible.
posted 3 years ago - Donna