Missfiga Reviews

“ I would rate 0 if I could. Bought a few items to around £120 in January. Sent all but one item back straight away. Till this day have not received a refund. These people are scammers. We should all be able to get out money back. 😡😡 ”

“ If I could leave no stars I would! Do not buy from them absolute scammers. I brought a few dresses total value around £169. Tried them didn't like them sent back next day in or original packaging and I emailed them to say so. Waiting for ages no co respondance or anything to let me know they had received my return. Emailed them gave them order number ect very slow reply and didn't ever give me a straight answer! Then when I heard nothing about back emailed again to recieve an automated message to say if I contact them again my return will be sent to back of a que?! Very unprofessional and still to this day have not receive refund or any reply from them! Absolute Scam!! ”

“ The only way I managed to get my refund was to go through PayPal, once they saw proof of return they refunded it straight away, it's the same with your bank, they'll get it back for you. I will never buy from them again, they need to be shut down ”

“ Sent a dress back for refund and never received since April, messaged and emailed numerous times and got no response. Do not order from here ”

“ Avoid, returned my dress in May and haven't been issued a refund despite having a proof of postage. They haven't replied to any of my emails and I must have sent about 6 in the last 3 months!!!! ”

“ Only two of four items I ordered arrived. I contacted customer services but they stopped responding. I requested a refund for the missing items I was charged for but again no response. Reported to trading standards and I am trying to claim a refund through credit card. A popular fashion retailer sells their clothing. I wonder if they are aware of how bad they are! ”

“ AVOID at all costs . Ordered a dress in May .Awful material . Returned the Dress as unsuitable still waiting for a refund . Emailed on numerous occasions sent all relevant info ie order number , tracking number as requested by Miss figa . No correspondenceRuth shocking service from them . Next stop trading standards . ”

“ This is the worst online company I’ve ever dealt with I ordered £77 worth of items at the beginning of may I returned all items as the quality is shocking and Looks nothing like on the website 18 th may I returned them recorded delivery and since then I’ve sent over 30 emails Order details and tracking reference no And still no refund and there response is We are busy and just keep asking for the same order details Disgusting customer service no chat line ever open No phone no to speak to someone I’m disgusted that they can keep your money and treat customers like this ”

“ Unfortunately I can't select "no stars", I ordered a dress which arrived within a week or so, great I thought but then the dress looked awful nothing like the photo at all. I returned it within 2 days of receiving it, Missfiga received it on 1st June, since then can I get hold of anyone to chase my refund..... Still waiting...... ”

“ Still waiting for a refund 2 months later, despite returning parcels via Royal Mail tracked and them confirming they received them, and stating they issued my refund. ”