“Half an hour waiting on a tech helpline listening to a repeated message saying 'you are next customer in line'.
Had to hang up so I could go back to living my life.
Somebody ought to figure out their system.”
“We had a problem with an weatherproof exterior double socket supplied by MK Honeywell failing prematurely though out of warranty. It was replaced without any fuss with a new unit couriered to us the very next day. Full marks for a quick and fair response from an ethical and reputable supplier.”