You can contact TNT EXPRESS shipping company who broke and delayed your shipment.
And as generous from us, we have already refunded your payment for this order 6 days ago so your complaint is on the wrong site.
“Bought software. Still awaiting feedback how to obtain, install , activate ?
UPDATE: Karbi contacted me and arranged with MK3 technical support to assist me.
Within minutes he linked up with TeamViewer and installed my software in a flash!
Thanks a lot for the fast service !
That's why MK3 is the best to but from.
Very Happy!”