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Mobile Phones Direct Reviews

2.0 Rating 201 Reviews
F
Happiness Grade
F

Delivery - Slow

0.00%
Industry Average
Ordered for next day delivery. They then changed it to 4-7 days. 7 days later they are saying it’s out of stock. Next stock another 4-7 days but they can’t even confirm there will be enough stock then. If out of stock state it. Don’t take peoples money if you don’t have the goods
posted 1 year ago - Anonymous
delivery was supposed to be the next day, unfortunately I ordered the phone over two weeks ago.
posted 2 years ago - Anonymous
I posted the device on the same day 9th through Royal Mail Special next day delivery which I have paid 9£.
posted 2 years ago - Anonymous
Twice now I’ve paid upfront for advertised, in stock next day delivery iPhones, they run the credit check take the big deposit then show awaiting stock with no estimated delivery date, I waited 2 weeks on the first attempt before cancelling ordered a different iPhone now the same - if you don’t have stock say so
posted 2 years ago - Anonymous
I ordered iphone 14pro in September and it was initially ‘next day delivery’.
posted 3 years ago - Mohammed Azim
ermmm everything, got sent a phone that don’t work, I send back special delivery, and now they have ignored me for days and days, terrible customer service, been on hold on a 0345 number for well over 2 and half hours and still I haven’t got through to anyone.
posted 3 years ago - Kevin Ashcroft
I'd like to start off by saying that initially in terms of purchase and delivery, they had a brilliant service and there is nothing to complain about.
posted 3 years ago - Alex
Ordered online received a large box on delivery containing 20 phones but not the one I ordered.Contacted them immediately they arranged collection a few days later I took photographs of items to secure it.Saved them over£5000 and yet all I got as a thank you was £26.
posted 4 years ago - Anonymous
Either its been caused by heat or there was a crack upon delivery of the phone.
posted 4 years ago - Lucy
Three days after placing my 'next day delivery' order, Mobile Phones Direct (MPD) have taken £470 and not even processed my order.
posted 5 years ago - James Eustace