“I ordered 28 days ago, and I've received no update on my order and the tracking information still says the order is processing. I've reached out about the status of my order and they've never responded.”
“Never received order and have not heard from customer service even though I have contacted them almost two weeks ago. Please be more responsive, it would really help your customers!”
“Very cute packaging, very thoughtful and sweet with the note and freebies. However, because it was shipped from overseas, it took a while and was a mandatory signature upon receipt, and there was a big hassle picking up the package from my end.”
“I’m really happy with my order. Nothing arrived damaged and the package was delivered with care. I also received two gifts and a really kind note. Will definitely buy from Mochiskin again! 🤗”
“It took about 4 business days to receive an email saying my order had been sent via Korea Post. I received my order in 10 days after that. Everything arrived safely and the free mask sheets were nice :) but I enjoyed the coffee stick more lol Love the handwriting note too! I would definitely buy here again!”
