Moda in Pelle Reviews

Name: Moda in Pelle
Address: Moda In Pelle, Frontline Building, 34 Enfield Terrace, Leeds
Rating: 4.72

4.7 Rating 32,760 Reviews

93 %

of reviewers recommend Moda in Pelle

4.7

Based on 32,760 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0113 2007 310

Email:

customerservices@modainpelle.com

Location:

Moda In Pelle, Frontline Building, 34 Enfield Terrace
Leeds
LS71RG

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Moda in Pelle 5 star review on 9th March 2026

1450

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I returned the shoes I purchased over 3 weeks ago, I'm still waiting for my refund. I've emailed customer service and I'm still waiting for a response. I do not rate Moda In Pelle at all, and my advice, if you want a pair of their shoes go to QVC at least their customer service is excellent. No waiting for refunds with them, it's paid back immediately.”

Helpful Report

Posted 7 months ago

“I returned 1 pair of sandals I purchased online as they were not as described 2 weeks later I’m still waiting for a refund. I’ve emailed and had no reply”

Helpful Report

Posted 7 months ago

“I’m a fan! Great quality footwear, very well made, fashionable and comfortable. I would definitely recommend. My only issue is online returns. After contacting Moda in Pelle twice, it took over 3 weeks to get my money back.”

Helpful Report

Posted 7 months ago

“I love moda in pelle shoes and boots, they are just a little bit different than any other retailer with cute or quirky details. They are my go to when I need new shoes (girls always need new shoes!!)”

Helpful Report

Posted 7 months ago

“I ordered and received some stylish, leather, lace-up ankle boots and they are great. They are well made, comfortable and suitable for the approaching Autmn and Winter weather. I may order another pair as these ones are so nice.”

Helpful Report

Posted 7 months ago

“Very pleased with my stylish trainers very comfortable to wear and they go with most outfits”

Helpful Report

Posted 7 months ago

“The shoes were lovely but the wrong shape for me The ordering and delivery and the speedy despatch of a larger size (sadly still didn't fit) was very efficient Refund process is very poor. I have now been waiting nearly a month for my refund”

Helpful Report

Posted 7 months ago

“Please don't buy from this site as in my view their customer service is disgraceful I returned my purchase and after 12 emails and countless messages No one has returned my money or will answer my emails Their phone line dosnt work and mailing them is impossible”

Helpful Report

Posted 7 months ago

“Always beautiful shoes, so comfy and excellent quality, I have used some shoes for years and they are still gorgeous!”

Helpful Report

Posted 7 months ago

“Love Mode in Pelle. Always pleased with my purchases. Good Quality, perfect fit.”

Helpful Report

Posted 7 months ago

“Happy with all purchases I made in this shop, Moda is now a staple brand in my shoewares. Staff are approachable and helpful. Online delivery is also straightforward.”

Helpful Report

Posted 7 months ago

“I bought a pair of sandals at my local store in Cirencester. The staff were incredibly helpful and I was made aware of a discount available. The sandals were fs lupus very comfortable. So much so I went on line and bought the same sandals in the other colour. Again, I was lucky to get a discount on my second pair. Ordering on line was straightforward sn delivery was very efficient. Mode in Pelle has become my favourite shoe shop. Style and quality superb.”

Helpful Report

Posted 7 months ago

“As always, perfect fit and very comfortable. Received within a couple if days if placing the order. Thank you Moda in Pelle .... Always my go to, one very happy customer 😀”

Helpful Report

Posted 7 months ago

“Refund issues!!! Good speedy delivery. Nice shoes but didn’t fit. The returns process is proving to be an utter nightmare. Goods have arrived back to them but no refund issued. Emailed several times. Phones are not answering. Tried numerous times. Very disappointing”

Helpful Report

Posted 7 months ago

“High quality shoes and sandals. Beautiful leathers. Great craftsmanship. Wonderful sale prices. Absolutely excellent”

Helpful Report

Posted 7 months ago

“The shoes recieved are amazing. Beautiful shoes, excellent quality and so so comfortable. I will definately be back for more!”

Helpful Report

Posted 7 months ago

“Returned a handbag over 2 weeks ago and still awaiting a refund. Not happy at all.”

Helpful Report

Posted 7 months ago

“I have been really happy with my purchases. The quality of products and speed of delivery has alwayss been excellent.”

Helpful Report

Posted 7 months ago

“Love moda in pelle shoes and boots. Always great designs and materials. Love them all, can't resist them. It's costing me a fortune !!!”

Helpful Report

Posted 7 months ago

“Lovely shoes! Comfort and style”

Helpful Report

Posted 7 months ago

Moda in Pelle is rated 4.7 based on 32,760 reviews