“The Best customer service ! The cribs and dresser are exceptional quality and exactly what I expected. They even contacted me to verify that my order of 2 cribs was correct or a possible mistake, which I really appreciated, but it was correct, having twins.”
“Modern Nursery is a very responsive and rewarding group. Their rewards program is the best and they're quick to answer any customer concerns. Definitely a go to for my kid's bedrooms.”
Hi Sky,
You just made our day! We’re so thrilled to hear you had such a great experience with the Modern Nursery Team! Our reward program and speedy customer service are two things we’re super proud of, and we’re beyond happy that you noticed! We can’t wait to help with your kids' bedroom—it's going to be amazing! Thanks for the love and for choosing us for your little ones!
Best regards,
Modern Nursery team
“Really Enjoyed Modern Nursery, their turn around was fast and I appreciate their standards for their products making each of their products something I know I can trust! Not to mention a great reqards program!”
Hi Caroline,
We're so grateful for your kind words! It means the world to us that you trust our Modern Nursery Team and appreciate the care we put into every product. We're thrilled you had a fast turnaround and are loving the rewards program too!
Thank you for being such a valued part of our community—we’re here whenever you need us!
Warm regards,
Modern Nursery Team
“I was very happy with the crib and the service, didn’t realize that the toddler parts didn’t come with the crib, I would definitely order from them again”
Hi Nancy,
We’re so glad to hear that you’re happy with the crib and our service! We apologize for any confusion about the toddler parts, but we’re thrilled to know you’d still choose us again. Whenever you’re ready for those toddler parts, we’ll be here to help.
Thanks for your kind words!
Best regards,
Modern Nursery Team
“Initially we had challenges receiving product directly from the manufacturer, and when we started working with Modern Nursery, everything changed and we received the same product quickly.”
Hi Scot,
Thank you for your patience and feedback. We're glad we could resolve the initial challenges and meet your expectations. We're here to help anytime you need us!
Modern Nursery Team
Hi Ashton,
Thank you for choosing us! We're thrilled to hear that our team could assist you promptly. Providing exceptional customer service is our top priority, so we're delighted that our staff was able to swiftly address any questions you had and resolve any issues you may have encountered. Your satisfaction is what keeps us motivated!
Thank you again for your ongoing trust and support, we greatly appreciate them. If you ever have any questions or need assistance, we are always happy to help. Have a wonderful day!
Warm regards,
Modern Nursery Team
“We received this dresser as a baby shower gift! It is the perfect style for our little girl’s room! I love the color and size. The only issue is that it’s easily scratched. I put a mirror down on it and now there is a mark where the mirror hardware was. That’s disappointing especially for baby furniture but our only issue.”
Thanks for your review and I'm so sorry to hear that the dresser scratched easily! The manufacturer does recommend adding felt pads to anything which will sit on the dresser. Please feel free to reach out to our service dept and we can order you a touch up paint pen!
“I have ordered from Modern Nursery twice and both times were great. They have excellent communication and were clear about what to expect with shipping, etc. I like that I can earn rewards as well. They carry brands that are sustainable and low tox which is what I look for when purchasing items for my son.”
Hi Cassandra,
Thank you for a glowing review! We're delighted to hear that your experiences with us have been top-notch-- our communication skills are almost as good as our products! We're thrilled that our sustainable brands and reward perks are hitting the mark for you. It sounds like you are on a mission to make the world a better place for your son and we are honored to be a part of that journey. Thanks for being fantastic!
Warm regards,
Modern Nursery Team
Hi Jackie,
Thanks a bunch for your patience and understanding! We're so glad that your order decided to make an early appearance. Communication is key, and we're here to keep things smooth and speedy for you!
Sending you a virtual high-five and a big smile!
Warm regards,
Modern Nursery Team
“The chair is absolutely amazing, highly recommed! Costumer service is not open on the weekends but Monday morning they were swifty responsive when I had questions about my order!”
“I love the product I received! ❤️ It’s a beautiful dresser for the nursery and the assembly was very easy it just took a little time. The customer service I received was less than impressive (i felt like they just smarted off to my concerns. It wasn’t very professional and upon hearing and seeing the emails my husband actually tried to get me to cancel my order). I probably won’t use modern nursery again just because of those issues. But overall i’m a satisfied customer and i love the product i purchased. If you are thinking of ordering from them i’d say go for it!”
“I love my" Mommy Bag" from Modern Nursery, and have used it every single day since purchasing it. It is roomy, holds absolutely everything, from wet wipes to diapers, powders, creams, change of outfits and much more.
The designer inspired iconic Green/ Red/ Green stripe matches back nicely to my own designer pieces so I can still look pulled together even though I am carrying a functional utility bag.
Constructed of sturdy yet easy care cream colored canvas fabric with vegan leather handles,and adjustable shoulder strap this bag features a wide opening entrance, making it easy to locate the contents inside.”
Hi Rose, thank you for taking the time to leave a review and we're so glad that you love the bag! We're certain that our future customers will appreciate your thoughts on the bag. :)
Hi Kristine, thank you so much for these kind words! We are always so delighted to hear our customers are happy with their experience. We appreciate your loyalty, and we are glad to see that you have had great success with us. Thank you for your ongoing support!
“The company was communicative throughout the buying process and the crib I bought arrived in great shape. It is beautiful and looks perfect in my nephew's nursery!”
Hi Kathryn, thank you for these kind words! We always try to keep our customers informed regarding their orders, and we're grateful that you decided to put your trust in our small, family-owned business. :)
“It is always wonderful shopping on MN’s site. Such a lovely curation of wonderful children’s toys, at competitive prices and with a quick turnaround! Thank you!”
Hi Alex, thank you for the feedback! We appreciate your kind words and we are so pleased that you had such a wonderful experience shopping on our site :)
