“Great product, super comfy.
But it took nearly a month to process a return and receive my parcel, and that was only because I had emailed twice to find out what was happening. Sent on the 16th March, received on the 17th March, then you couldn't find it and had no record of it being received until I mentioned it was signed for, over 6 or so emails. Then another wait for it to be processed and received on the 13th April. Disappointed at the customer service.”
“I placed an order with you on the 6th January and my order was finally posted on January the 12th. It is now the 28th or janurary and I still haven’t received my order and the shipping tracking status is still sitting at pending. I have contacted you guys 4 times now with a reply to keep waiting it will come but still now change. I spent allot of money on my items and are needing them. I haven’t again contacted today and are waiting to hear. So my first experience with you has not been great at all”
“Sorry but its nit good. Took 8 day to do my order and posting well didn't get me started on that. Will not be buying from you again. And will tell girl friends to stay away from modobodi.”
