“I love the clock, however, when I opened it, it had a repair order slip from a watch company inside. The price tag on the box also said $399. I paid a lot more. Disappointed to say the least.”
“I received a Mondaine wrist watch for my birthday and it is superb. I'd just returned from a rail tour of Switzerland and I grew fond of the station clocks and the magnificent railroad passenger system.”
“Recently purchased off your Website, Red clock with A "sweeping hand, moves smoothly and continuously around the clock face, as it states in the description.
Red clock arrived with A "non sweeping hand" creating a noticeable "tick" sound as it moves.
I reached out to your customer service to advise they sent me the wrong clock. Response was "Mondaine sent me the "older model and there's NO guarantee of getting the newer model.
This is the third clock I've purchased from "Mondaine and first time this has happened, I wish you would update your description on your website. I will be returning the red clock, older model. Please, advise if I can be guaranteed "the newer model in the future. I have the silver clock , apparently newer model with A "sweeping hand. Beautiful clock!”
“Clock is beautiful. Box, with clock inside, was packaged inside a larger box . Outer, larger box was indamaged but inner box with clock looked like it just left an automotive garage with grease marks and opened ends. Thankfully, clock was undamaged.”
“I "love" my MONDAINE watch! I'm a purest, like it simple and functional and this fits the bill perfectly. I wear it everyday and have gotten lots of compliments.”
“Absolutely love this watch. The green band and face are outstanding and make this watch unique. The build and accuracy have been amazing so far. I have been stopped several times asking who the maker was. What is most shocking to me, is the weight. Featherlight. Truly forget that I am wearing it. This is my first Mondaine watch, but it won’t be my last; definitely worth what I paid.”
“Love the minimalist look snd beautiful dial color. I was looking for something that was clean and easily readable. This watch checked off all the boxes. The gray dial, silver hands and markers and of course the red seconds hand are a perfect complement to each other. No date, which cleans up the dial even more and no lume. All-in-all, the perfect time only watch. The mesh bracelet is very comfortable and doesn’t grab hair or skin. The quartz movement has been extremely accurate as well. The snap on back allows for a thin case and should present no issues when it comes time to change the battery. I can’t recommend this watch highly enough. Ten out of ten stars!!!”
“I’m only giving one star as I am forced to… Absolutely the worst experience ever.
Ordered a watch, which was supposed to ship the next business day and arrive in 2 days according to the company website.
Label was created same day of purchase but watch never shipped.
“Customer service” lied and said FedEx had the package to ship, but the status never changed, Mondaine’s proof being a status order screenshot - which wasn’t even my order number!
“Customer service” provided no further help and I left numerous messages, none of which were returned.
I asked for a refund as nothing was happening with the shipping and I was told I couldn’t have one as FedEx had the package.
After almost two weeks the package ships - clearly FedEx didn’t have the package as they don’t just sit on shipments.
After two days the status changes to returned.
I have never received a refund.
I have heard nothing.
Bottom line - my money has been stolen by Mondaine.
THIS COMPANY IS TERRIBLE - CUSTOMER SERVICE IS NON-EXISTENT. FRAUDULENT BUSINESS PRACTICES AND THIEVES.”
“I like the watch its looks and how a simple look of the watch reflects a class that the watch brings. But my own concern was with the set up for the hours and minutes was a little difficult. I wish it had a crown to deal instead but over a beautiful watch.”
“The automatic evo2 is easily my favorite watch in my collection. It’s simple yet elegant and eye catching. I get a lot of compliments on this watch. It’s feels light though not delicate and the band is comfortable. I highly recommend to anyone looking to level up their watch game”
