“Disgusting service and very disappointed.
I have only hearer good thing about them and decided to open an S&P with them. According to them ai did submit wrong details for my account and rather than putting my name I typed in the banks name Barclays. I sent them my bank statement as the lady requested in the chat and few hours ago instead of receiving a reply my account is frozen! At this stage I am no longer interested and don’t have to deal with incompetent people so I will take my business elsewhere. Shame on you Moneybox train your staff properly!!!!!”
“If you like to lose money (in the long term, as well as the short term) then this is the thing for you. Else, keep it in your ISA.
(also, as others have mentioned, customer support is poor).”
