MoneyPlus Energy Reviews

Name: MoneyPlus Energy
Rating: 4.87

4.9 Rating 382 Reviews

100 %

of reviewers recommend MoneyPlus Energy

Company Reviews

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Metrics

4.9

Based on 382 reviews

Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

0161 509 4747

Email:

theteam@moneyplusenergy.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful staff, good prices and good service”

Helpful Report

Posted 5 years ago

“Had to call customer service today and they were really helpful . It was about adding my wife’s name to the bill . All handled really well and he made sure we had it sorted quickly and is now re issuing a new statement . Very easy and helpful thanks .”

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Posted 5 years ago

“Always very helpful every thing explained Rhys who I spoke today do very helpful”

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Posted 5 years ago

“Customer Service excellent - responded promptly to email and telephone queries, and kept me informed of progress when resolving an issue. Felt like you were dealing with a 'human' not an automated machine!”

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Posted 5 years ago

“Great service so far Rhys was very informative and helpful and didn’t waffle on and on top man Thank you”

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Posted 5 years ago

“My account manager Natasha is a pleasure to deal with-- very efficient and always a prompt response.”

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Posted 5 years ago

“I spoke to Rhys who was very friendly and knowledgeable, he sorted out my energy for the next 12 months so hoping to make a big saving over the next year couldn’t have gone it without him”

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Posted 5 years ago

“I enquired about my energy renewal date and received a reply next day from Natasha which was very prompt and helpful. When I agreed for the renewals team to contact me she implemented it immediately and I received a call a few hours later I spoke to RHYS who was excellent. He was kind polite and very knowledgeable but also injected a bit of humour into the conversation I will be continuing to use your company for my energy and look forward to speaking to him again next year”

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Posted 5 years ago

“Excellent and caring service in these troublesome times.”

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Posted 5 years ago

“Very helpful was very understanding”

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Posted 5 years ago

“What can I say other than I am really impressed with MoneyPlus Energy. I must admit I haven't had such a good experience with other energy suppliers in the past, over charging and making a complete mess of meter readings and so on. I spoke with a lovely lady called Eve on the phone and email to discuss my direct debit payments and it was just so refreshing to deal with someone and a company that is on the ball. Many thanks Eve and EnergyPlus your doing a cracking job!.”

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Posted 5 years ago

“Very quick and helpful with all the right info. Rhys was friendly with a happy manner and very professional on the call 😊”

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Posted 5 years ago

“Efficient, knowledgable and helpful”

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Posted 5 years ago

“Absolutely fantastic service from Rhys today he got me the best deal possible. Very friendly. Also a massive thank you to Kevaughn for his patience and expertise in working out how to get my readings, couldn’t have done it without him. Keep up the good work guys, it’s so nice to have friendly staff on the other end of the phone and not feeling like you are being pestered. Thank you guys 😀👍🏻👍🏻”

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Posted 5 years ago

“Excellent service and no regrets about making the switch 12 months ago from tired, established, no questions to be asked and too expensive supplier. Customer Service at MoneyPlus Energy been first class and on renewal today (which was significant further saving) - Rees the Customer Service Representative summed up the quality of service received. Thank You.”

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Posted 5 years ago

“I found the staff very friendly and helpful.It was nice to talk to a person and not a machine.”

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Posted 5 years ago

“Had a lovely conversation with Rhys today, he was able to answer all my questions. He was friendly and polite, his personality shone through in our conversation and he gets an extra 🌟 as manged to get my bills down! No hard selling, honest polite, friendly service. I switched to money energy a year ago after being on pre payment meteres and it is so much less hassle and worry I will be staying paying monthly.”

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Posted 5 years ago

“Always found you very helpful and your responses timely and knowledgable. Rhys just helped with our renewal and explained everything so well, it made it really straightforward to renew.”

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Posted 5 years ago

“Always friendly and helpful. Excellent service”

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Posted 5 years ago

“Since switching to money plus energy I have found that the easy to understand bills and charges have enabled me to use energy with confidence knowing what I am using and enabling me to budget so that I can have heating etc on when I need it. The team are helpful and extremely pleasant to deal with, I have found the same with all my dealings with money plus in general”

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Posted 5 years ago

MoneyPlus Energy is rated 4.9 based on 382 reviews