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MoneyPlus Energy Reviews

4.9 Rating 381 Reviews
100 %
of reviewers recommend MoneyPlus Energy
4.9
Based on 381 reviews
Customer Service
Communication Channels
Telephone, Email
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Phone:

0161 509 4747

Email:

theteam@moneyplusenergy.com

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Anonymous
Anonymous  // 01/01/2019
For the short time that I'd been with you I found that any queries that I had were dealt with most satisfactorily. I shall consider using your company again if necessary.
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Posted 4 years ago
Excellent prices and first-class customer care.
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Posted 4 years ago
Sorry you got no snow lady on phone was A1
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Posted 4 years ago
I've been with Money Plus for 14 months now. I've rang a few times to give meter reading and the phone is answered very quickly, without having to navigate around a difficult calling system. The advisors are very local and have time to have a chat, and definitely not reading from a script. Its like talking to someone you have known for years. All these are important to me, when having to call a company. Keep up the good work. Paul H.
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Posted 4 years ago
It's nice when you are telephoned to say that you have been overpaying! It turn out that I have nearly £600 in credit!
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Posted 4 years ago
5stars...I spoke to Katie today she was excellent, very helpful and told me what I needed to know and sorted out my issue straight away (which had occurred using a third party to move my services over) ...absolutely no hassle at all and the call went through to her in well under a minute. Can’t fault them at all. Thank you Katie and moneyplus
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Posted 4 years ago
Very polite. And helpful
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Posted 4 years ago
Super impressed by how proactive Money Energy Plus are - when was the last time your energy provider contacted you to say you are paying too much by direct debit and suggesting a reduction?
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Posted 5 years ago
I am very satisfied with any communication .when submitting my readings by telephone I am met with courtesy and efficiency.
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Posted 5 years ago
I an very satisfied with the customer service I received today
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Posted 5 years ago
Eve was extremely helpful
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Posted 5 years ago
Very helpful lady. Got to speak to a human being in around 20 seconds from calling.
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Posted 5 years ago
Moneyplus i like being with and would tell other people to join as well?
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Posted 5 years ago
So far they have been very helpful, when there was issues moving my Gas supply to them. Lovely customer services person.
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Posted 5 years ago
Read the message I posted to your CEO
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Posted 5 years ago
Very quick to get hold of a real person. Today I waited only 30 seconds to speak to someone compared with British Gas which took me 1 hour.
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Posted 5 years ago
Today I spoke to Eva Wilson very helpful. Great manners lovely person. Thank you
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Posted 5 years ago
very professional service
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Posted 5 years ago
Customer Service it top notch.
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Posted 5 years ago
No having to wait on phone answered straight away excellent service
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Posted 5 years ago
MoneyPlus Energy is rated 4.9 based on 381 reviews