“Ordered 6th October. Never received. Emailed 5 times. No response. Tried phoning. Can't get through. This company have hone out of business but still take your money....DO NOT USE!!”
“Stop taking people's money for orders you have not delivered! Do not use this company, I've been waiting nearly a month and still nothing, no refund, no correspondence. Website up as having matinence work for weeks now. Phone lines are busy all day everyday. Absolute disgrace. Do not loose your money to these con merchants 👎👎👎”
“I ordered an item on 10/10/23. Email confirming payment, and delivery date 14/10/23. 4 days after edd still had not turned up so I called them, “ No agents available to take your call.”Line went dead. Emailed 4 times, no response. Rang another 3/4 times,’ no agents available to take your call.)! I even found out the email address of the CEO. Even he has not responded. Very poor customer service. I want a refund but I can’t get through to ANYONE! I’ve been in touch with my bank to try to get the money back! I think this company have gone out of business!!”
“Put order in and they “forgot” to send it, called up a week later and they said it would now come in 2 days which it did and they would give me a 10% refund but I think that they must have “forgot again”.”
“Monster offer great online prices and multi-buy discounts. We get 2 large bags of Skinner's Field & Trail dog food and it is delivered free every 3 months. Would recommend as they have loads of other pet products which we also buy from time to time. Simple as.”
