Mothercare Reviews

“ I asked boots customer services two questions regarding the car seat which are important for my baby’s safety, regarding the placement/ incline of the car seat as there is no indicator on it, which literally all modern car seats have these days, except this one! The response was ‘we don’t know’. ”

“ I am a regular customer of Mothercare in GCC and I have recommended Mothercare for many families in my connections due to the very good customer service and quality of the products. ”

“ Extremely bad experience shopping with Mothercare, and the customer service is as helpless as the shopping. ”

“ Very bad experience with Mothercare india. I bought baby crib and mattress from them, after a month use the mattress got bent from the middle. Its been 4 months I am following up with them to exchange but nothing is happening. Everytime i call and I got only one answer the mattress is not in stock, we will update you once in stock. Pathetic customer service. ”

“ Mothercare India pathetic return pick up service, I ordered online a hygiene (sanitary pad) product and the product delivered was tampered. ”

“ ITS NOT THE FIRST TIME, I FILLED MY CART FOR MORE THAN 20 ITEMS SPENDING HOURS LOOKING FOR STUFF, ONCE I USED DISCOUNT CODE AND GO TO PAYMENT PAGE, THE SITE DOESNT ALLOW ME TO GO FURTHER. CUSTOMER SERVICE SAYS [OH, TOO MUCH LOAD ON SITE, TRY IN 24HRS] NEXT DAY OF COURSE, ALL ITEMS ARE BACK TO REGULAR PRICE AND SITE IS PERFECTLY WORKING!!!!!!!!!!! HORRIBLE EXPERIENCE AS USUAL... ”

“ Hi. I’ve had by far the worst experience with the e-commerce service. I have waited for an item to arrive and after it being late and calling for the 3rd time to check the status of my order I’m now informed there’s an issue and it’s still not dispatched. Worst experience ever. I would love someone to give me a real solution and to receive my item my child needs. If you can help please do reply. ”

“ Hi. I’ve had by far the worst experience with the e-commerce service. I have waited for an item to arrive and after it being late and calling for the 3rd time to check the status of my order I’m now informed there’s an issue and it’s still not dispatched. Worst experience ever. I would love someone to give me a real solution and to receive my item my child needs. If you can help please do reply. ”

“ The online store for Mothercare has the worst delivery service ever. They deliver each item out of 10 things i ordered on different weeks and on top of that the clothes i ordered were delivered wrongly with half the items missing in the sets. Donot order here and waste your time. ”

“ Had the worst experience with Mothercare online . They have charged me the full amount and not delivered or let me track my order . Customer service is pathetic - no reply to multiple emails or phone calls . Please do not order from them ”