“Tried to cheat my deposit.
Lovely holiday and nice motorhome to hire but dreadful hassle with the company about returning my deposit afterwards. The vehicle was signed back at the depot on time and spotless - despite this, they tried to claim that the vehicle was damaged in 3 places (£325), plus adding £50 “cleaning fee”, plus another £15 admin fee!
After many emails they agreed that the charges were wrong but still didn’t return the deposit (over £1,200!) After my credit card company got involved, they eventually refunded me.
AVOID this company!!”
“very bad experience . extremely disappointment ! They sent me advert for £95 for 4 nights then so many hidden charge ! they took so much my deposit for £2760 for 4 days 3 people moterhome , actually only 2 people can stay.the condition of teh moter home was not good at all. TV cannot use.... after two months of hire , they still have not refund any of my deposit, Then followed they procedure triggered the .refund button from their website Still after 10 working days, not refund deposit at all.”
