MOTORS Reviews

Name: MOTORS
Address: Old Gloucester Street, London, London Borough of Camden
Rating: 4.36

4.4 Rating 725 Reviews

86 %

of reviewers recommend MOTORS

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Email:

consumer.support@motors.co.uk

Location:

Old Gloucester Street,
London
London Borough of Camden
WC1N 3AX

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good easy to look through”

Helpful Report

Posted 7 months ago

Hi D1, Thank you for your positive review! At MOTORS, we’re on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track. Thanks, The Team at MOTORS

Posted 7 months ago

“Very good”

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Posted 7 months ago

Hi Bogdan, Thank you for your positive review! At MOTORS, we’re on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track. Thanks, The Team at MOTORS

Posted 7 months ago

“Half the time you make enquiries get no response ?”

Helpful Report

Posted 7 months ago

Hi Garry, Thank you for your review, apologies for the delay in coming back to you. As an advertising platform, we don’t own the vehicles listed on our website, so we’re unable to assist directly with specific vehicle inquiries. However, we understand that you've had trouble getting a response from the dealer. We recommend trying to contact the dealer again either via phone or using the 'contact dealer' form available on the car listing page. In some cases, delays in response may occur due to high demand. If the dealer remains unresponsive, please let us know, and we will investigate further on our end to ensure that your message is reaching them. We apologise for any inconvenience caused and wish you the best in your search. Thanks The team at MOTORS

Posted 7 months ago

“Presentation”

Helpful Report

Posted 7 months ago

Hi Ric, Thank you for your positive review! At MOTORS, we’re on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track. We hope you continue to use MOTORS for your future car searches. Thanks, The Team at MOTORS

Posted 7 months ago

“I left a hefty Deposit of £500 with Ushaw moor car sales . Then found out the Van had an advisory of an oil leak .. I asked the dealer if it had on its last MOT cert. I asked if this had been fixed or resolved . He had no proof of it being fixed ! So I asked him if he could provide me with proof or take the vehicle to a independant garage or Vauxhall to have it checked out before I purchase it . He said no he was not willing to do that as it woukd cost him £150 . So I asked for my deposit back and he will not refund it . So now I am taking legal action etc .... really bad sales . Read all other reviews on this garage not good ......”

Helpful Report

Posted 7 months ago

Hi Leslie Thank you for reaching out to us, apologies for the delayed response. We are genuinely sorry for the experience you've had. We take such matters seriously and are committed to preventing similar issues in the future. We want to assure you that we hold our dealers to high standards of fairness and compliance with applicable laws. Your email has been logged against the dealer account, and I have raised an internal investigation with the Trust & Safety Team, rest assured we will take appropriate actions on our end. Thank you for bringing this to our attention. If you still have any questions, we urge you to contact us at consumer.support@motors.co.uk so we can look into this further. Thanks, The Team at MOTORS

Posted 7 months ago

“Cars being advertised that have been sold. Wasting people time.”

Helpful Report

Posted 7 months ago

Hi Eusi, Thank you for bringing this to our attention. Whilst it is best practise for Dealers to remove cars once they have been sold, this is something that as an advertising platform is very difficult to monitor as we do not have visibility of transactions and sales. If you can share the Dealer name we can remind them to remove sold cars. Thank you for getting in touch. Debbie MOTORS Consumer Support Team

Posted 7 months ago

“I'm getting no where with the company I bought car off from on here.had the car 10days and it's covered by warranty.the company I bought car from are doing nothing and ghosting me.”

Helpful Report

Posted 7 months ago

Hi Bridget, Thank you for your review. We are so sorry for the experience you had with one of the dealers advertising on our platform. We take such matters seriously and are committed to preventing similar issues in the future. Are you able to email us on consumer.support@motors.co.uk providing the details of the dealer in question and we can launch an internal investigation For future guidance on safe vehicle purchases, please check our Safe Buying Advice: https://news.motors.co.uk/safe-buying-advice/ Thanks, The Team at MOTORS

Posted 7 months ago

“Is vehicle still available”

Helpful Report

Posted 8 months ago

Hi Onkar, Thank you for your review, As we are an advertising platform, we do not own any of the vehicles listed on the website so unfortunately we're not able to help. If you contact the dealer directly they should be able to help and let you know if the car is still available. You can reach them directly through their phone number or by using the 'contact dealer' form, both available on the car listing page. Good luck with your search. Thanks, The team at MOTORS

Posted 7 months ago

“Yes I'm like 👍”

Helpful Report

Posted 8 months ago

Hi Borislav, Thank you for your positive review! At MOTORS, we’re on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track. We hope you continue to use MOTORS for your future car searches. Thanks, The Team at MOTORS

Posted 7 months ago

“Ushaw moor car sales are really bad sellers and shouldn't be advertising on here bad reviews . Be aware of them MOTs mean nothing plus there warranty is a waste of time . Also they keep deposits if you find a problem with the vehicle and no longer want it !!! Be aware”

Helpful Report

Posted 8 months ago

Hi Jonas, Thank you for your Trustpilot review. We are so sorry to hear about your recent experience. We take such matters seriously and are committed to preventing similar issues in the future. We have logged your experience against the Dealers account. Rest assured we will take appropriate action with regards to the Dealers account with us. If you still have any questions, we urge you to contact us at consumer.support@motors.co.uk so we can look into this further. For future guidance on safe vehicle purchases, please check our Safe Buying Advice: https://news.motors.co.uk/safe-buying-advice/ Thanks, The Team at MOTORS

Posted 7 months ago

“Great to find cars like this thank you”

Helpful Report

Posted 8 months ago

Hi John, Thank you for your positive review! At MOTORS, we’re on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track. We hope you continue to use MOTORS for your future car searches. Thanks, The Team at MOTORS

Posted 7 months ago

“This dealer 36 hours later is still advertising a vehicle for sale! I was en route from Kent to view and potentially purchase the vehicle. Told it was sold the previous day and if that was the case the vehicle has not been removed or updated on the website at least 2 days later?!?!”

Helpful Report

Posted 8 months ago

Hi Angela, Thank you for bringing this to our attention. Whilst it is best practise for Dealers to remove cars once they have been sold, this is something that as an advertising platform is very difficult to monitor as we do not have visibility of transactions and sales. If you could let us know the name of the Dealer or the vehicle registration plate we'll be able to remind them. Thanks, The team at MOTORS

Posted 7 months ago

“Easy selection process and filters work well. Though I would say that some of the garages advertising on here are not as honest as they appear. I bought from one place, and after 5 months the car died with "Catastrophic Engine Failure"! They have refused to take any responsibility and say the 6 month warranty doesn't cover it! I won't name the company as I'm trying other legal avenues - but don't hold out much hope!”

Helpful Report

Posted 8 months ago

Hi Tony, Thank you for your review. We are so sorry for the experience you had with one of the dealers advertising on our platform. We take such matters seriously and are committed to preventing similar issues in the future. Are you able to email us on consumer.support@motors.co.uk providing the details of the dealer in question and we can launch an internal investigation For future guidance on safe vehicle purchases, please check our Safe Buying Advice: https://news.motors.co.uk/safe-buying-advice/ Thanks, The Team at MOTORS

Posted 7 months ago

“Make it easy and cheaper car to buy.”

Helpful Report

Posted 8 months ago

Hi Germano, Thank you for your positive review! At MOTORS, we’re on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track. We hope you continue to use MOTORS for your future car searches. Thanks, The Team at MOTORS

Posted 7 months ago

“I bought a van from Ulez compliant car sales Ltd and the gearbox is gon I have a 3 month warranty on it but the man is no not answering the phone 17 plate Nissan nv400”

Helpful Report

Posted 8 months ago

Hi James, Thank you for your Trustpilot review. We are so sorry to hear about your recent experience. We take such matters seriously and are committed to preventing similar issues in the future. We have logged your experience against the Dealers account. Rest assured we will take appropriate action with regards to the Dealers account with us. If you still have any questions, we urge you to contact us at consumer.support@motors.co.uk so we can look into this further. For future guidance on safe vehicle purchases, please check our Safe Buying Advice: https://news.motors.co.uk/safe-buying-advice/ Thanks, The Team at MOTORS

Posted 7 months ago

“Superb service”

Helpful Report

Posted 8 months ago

Hi Ajeesh, Thank you for your positive review! At MOTORS, we’re on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track. We hope you continue to use MOTORS for your future car searches. Thanks, The Team at MOTORS

Posted 7 months ago

“Hi I want my vehicle and my money back I’m within my rights to refuse to proceed with the purchase of this vehicle and within the first 30 days of purchase legally I have the right to return it And nobody is taking my calls They are cowboys”

Helpful Report

Posted 8 months ago

Hi Genti, Thank you for your review. We are so sorry for the experience you had with one of the dealers advertising on our platform. We take such matters seriously and are committed to preventing similar issues in the future. Are you able to email us on consumer.support@motors.co.uk providing the details of the dealer in question and we can launch an internal investigation For future guidance on safe vehicle purchases, please check our Safe Buying Advice: https://news.motors.co.uk/safe-buying-advice/ Thanks, The Team at MOTORS

Posted 7 months ago

“Can't get anyone to reply to my enquiry.”

Helpful Report

Posted 8 months ago

Hi Bryan, Thank you for your review and feedback. As an advertising platform, we don’t own the vehicles listed on our website, so we’re unable to assist directly with specific vehicle inquiries. However, we understand that you've had trouble getting a response from the dealer. We recommend trying to contact the dealer again either via phone or using the 'contact dealer' form available on the car listing page. In some cases, delays in response may occur due to high demand. If the dealer remains unresponsive, please let us know, and we will investigate further on our end to ensure that your message is reaching them. We apologise for any inconvenience caused and wish you the best in your search. Thanks The team at MOTORS

Posted 7 months ago

“Still waiting for a response”

Helpful Report

Posted 8 months ago

Hi Jeff, Thank you for your review and feedback. As an advertising platform, we don’t own the vehicles listed on our website, so we’re unable to assist directly with specific vehicle inquiries. However, we understand that you've had trouble getting a response from the dealer. We recommend trying to contact the dealer again either via phone or using the 'contact dealer' form available on the car listing page. In some cases, delays in response may occur due to high demand. If the dealer remains unresponsive, please let us know, and we will investigate further on our end to ensure that your message is reaching them. We apologise for any inconvenience caused and wish you the best in your search. Thanks The team at MOTORS

Posted 7 months ago

“Very good cooperation”

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Posted 8 months ago

Hi Abu, Thank you for your positive review! At MOTORS, we’re on a mission to make car buying easier and more enjoyable. We work really hard to provide the best experience on our platform and it’s great to know that we are on the right track. We hope you continue to use MOTORS for your future car searches. Thanks, The Team at MOTORS

Posted 7 months ago

MOTORS is rated 4.4 based on 725 reviews