“I purchased the Peach Fuzz vinyl LP record by Tyler the Creator & Prophet, on Jan 11, 2025, for a total of $57.22 (CAD) which includes S&H. Received confirmation with a tracking # that it would be delivered by ePost Global on Jan 14. I received an email on Jan 21, that I was refunded my full amount. I inquired with the seller why my order was refunded and they responded that ‘The item may have been lost in transit. The item may have been missorted or mislabeled. The item may have been marked for carrier pickup in error. At this time your order has been fully refunded, I sincerely apologize for any inconvenience this has caused.’.
I contacted ePost Global with the tracking number and they advised that they received the electronic data but did not receive the item for processing. This means the seller did not even bother send out the item. Waited 7 days later to cancel my order and increased the price of the record to make more money.
I checked the product again on Jan 21 and this time, they raised the price to $89.65 (CAD) which includes S&H. I asked them if they can resend the order since it was not my fault, and to honor the original price. They replied with ‘I'm so sorry, but we won't be able to resend it, as the order has already been refunded by our returns department. If you still want the item, you will need to place a new order.’.
This seller is totally shady. They lure you in with low prices, then cancel the order and then wants you to pay an even higher cost for their products.
On Jan 23, I went to their website and purchased the same record, which was $43 and $22 S&H, totaling $65 (CAD). I received an email 22 minutes later that they cancelled my order. I inquired why they cancelled the order and no response from them.
I highly recommend NOT purchasing through this seller, Movie Mars, and will ensure I leave reviews on their unethical sales tactics on other forums. I should have done my research before placing this order as there are numerous, recent negative reviews on Movie Mars on various forums.
There are other legitimate and ethical sellers out there.”
“They offered a good price on a CD I wanted. The quoted delivery time was very long (almost a month from dispatch to delivery), and although they beat this by 12 days I still wondered how it could take a fortnight to deliver a small, light item. The answer: although the name is 'moviemars-uk', the (European label) CD was sent 'direct from the USA'. It's just another of the mysteries of modern life how this is the cheap way to do it! The packing was fine and the CD arrived in perfect condition. So, thoroughly recommended - provided you're not in a hurry.”
