“Could not have been more helpful. I ordered a pair of jeans and they did not fit. Requested there returns label, printed it out, stuck it on my parcel and didn’t have to queue at the post office because of this. Love that! Thank you for my refund and your kind advice. Definitely will be back.”
“Absolute disgrace of an online retailer. Reluctance to refund something I am well in my rights to receive a refund for. Please be careful - the worst experience I’ve had buying online”
“Competitively priced, decent delivery timescale and one very happy customer. Overall, a really nice selection of both classic and contemporary high quality clothing.
Only thing they could enhance on the website is the product description and a bit more detail in their own take on the product e.g. few more pics (my Nudie Lean Dean Jeans only had 1 pic of them folded ), provenance , quality, what it goes well with and top tips to keep the item in prime condition.
I'll definitely be using Mr and Mrs Stitch again. Keep up the great work.”
“This brand has great communication, bought a dress from them and had enquiries about it and they were. able to respond fairly quickly. Loved the service, 10/10 would recommend to a friend.”
“Be careful when buying from this store, mainly be prepared to lose money...
If anyone is interested in used clothes for the price of new, come to this store they will satisfy that need! Be aware of your products coming from this store infused with cigarette and perfume smell, cuz apparently in their eyes that is considered NEW! Also, refunds are a nightmare at the cost of your own money and time.”
“All items arrived as described, some were even better in the flesh. I chose not to return any because they were all really nice, but you can tell the customer service from these guys is completely on point which was reassuring had I chosen to return any.”
“5 star every time! These guys are awesome. Been in the store and I’m they’re amazing-such great chat. This order was online and arrived next day. Suck cool packaging too. Can’t wait to order again….jeans on the list! Thanks mr & mrs stitch!”
“Absolutely brilliant website, images and descriptions are spot on, brands like Wax London, Oliver Spencer, Scotch & Soda and my favourite 7allmankind, items ordered and delivered in perfect packaging! Would highly recommend.”
“I ordered a dress for my partner from Mr. and Mrs. Stitch. The transaction was smooth, the delivery prompt and the dress is beautiful. What's more, I received a phone call from the shop to check ensuring that the address was correct, which I appreciated.”
“I purchased a Secrid wallet over the phone. I had questions about the product and they
were extremely helpful. The purchase price was competitive and the delivery, from Ireland, was only two days. I wouldn't hesitate to buy again from them!”
