Hi Nick,
I can see here on our system that you ordered for a Mercedes, we haven't had any email conversation with you and would like to have this put right, we would like to offer a chance for you to come down to our factory where we will either re-fit the bootliner to ensure the pattern is incorrect or make you a new bootliner free of charge!
I will also get one of our members of staff to give you a call to go through this with you.
Does that sound fair? We don't like to think that the products we put out are bad quality or not fit for purpose so if you wouldn't mind sending us a reply to support@mto-uk.com and we will sort something out.
Best Regards
Team MTO UK
