musicMagpie Reviews

“ Despite clearly completing two different lots of Bank Account details for the returns, they paid both into my daughters account. ”

“ I tried selling them my old huewai mate 20 pro to them, quoted £125 and requested a returns packaging. ”

“ I started the returns process etc. ”

“ When i got the repaired phone back this week, they hadn't fixed it correctly so had to send it back again! Still waiting for a refund and they say it will take at least another week due to a backlog of returns which says a lot! Do not use, better off paying a little extra and buying elsewhere. ”

“ We can assure you that all devices are quality assessed before dispatch and we can only apologise that there appears to have been a mistake in this instance" Our returns procedure states that if your device develops a fault within 30 days of the order being placed then you are able to request a refund. ”

“ The service itself is very good, the delivery/returns service is great. Disappointed with the amount they valued my phones at. But they sent back as promised with no charge. ”

“ I was sent a returns label and sent back the next day. ”

“ Disgusted. Was offered £291 for my iPhone which I sent in perfect condition. The offer was then revised after 5 days to £174 and they sent me photos of an incredibly damaged iPhone to explain why. I rejected the offer and now await my iPhone back, if it returns damaged which I'm sure it will, what do I do. Entire Christmas ruined ”

“ I have asked for the phone back and am now expecting further issues with their returns service (as per other feedback). ”

“ I contacted MM who emailed me a returns label promising a replacement. ”